Customer Testimonials
Terrific shop and team! Thanks
The customer service is excellent from the time you walk in the door until you leave.
Love steamboat ski and bike Kare
Friendly and customer focused
Friendly and knowledgeable staff. They do not try to sell you parts or services that you do not need.
Everyone is super friendly and knowledgeable, had a great buying experience!
You employees are friendly courteous and helpful. You go above and beyond to take care of your customers, we enjoy coming in. The fact you swapped my wife’s bike we bought last fall that had many problems for a new one this year no questions asked was I incredible. We use both the bike and ski services and tell any one interested this the place to do business
Great sales people. Jake was incredible and patient in showing me options. Ended up buying two bikes
Bike shop has highly skilled and friendly techs
Friendly, expert, timely service and sales
We can rent bikes and cruise around on the Yampa River bike path.
Efficient, quick work. Excellent communication. Amanda is amazing!
Good, helpful and knowledgeable employees.
I work with Horizons. The staff were understanding and accomodating to a young woman's need to fix her bike at a lower price. All the staff were awesone.
Prompt and friendly service
The Staff is great! They were very helpful and educational.
Amanda was the key to my enjoyment of our bike service this week. She is genuine, a great communicator with and coordinator of customer and service staff. She should train your entire team how to successfully interact with customers and staff. It makes a huge difference when the customer's and staff's expectations are aligned and in line with reality. It's simple, but few people make a practice of it. Seriously, without the positive interaction with Amanda coordinating our service, probably wouldn't come back.
Staff was very knowledgeable, friendly and a pleasure to work with.
Great bikes, super knowledgeable and friendly staff. Tozzi snd DK were so helpful!
I really appreciate the friendly and helpful staff. I recently brought in several bikes for service. After going through what was needed, the service person apologized for the long list of items that needed to be serviced or replaced. She then called me on the phone later to discuss the work, again apologizing for the high cost. She went through each item with me to see if there were ways to reduce the expense. In the end, we only found about $50 worth of savings, but I really appreciated her taking the extra time to make sure I was happy with the result.
Complimentary first service of a bike purchased from Ski and Bike Kare. Ease of drop off and pick up. Bike rides like new.
Your women mechanics 🤩
Friendly knowledgeable staff. Female staff.
Staff who ask about my skills and goals for biking and/or skiing before pushing inappropriate equipment.
I try to avoid stores that do not have female staff working in the Hard goods department.
Joanne Erickson
Great Service and Nice folks that work there. Fixed my Mtn bike after I crashed with it and had it back in a day! Les Liman
Friendly people, quality products. Love to support locally owned businesses.
Thanks for the great service
The service is always over the top!
Straight forward …got what we paid for !
Harry and team do a great job in getting us the right bikes and accessories to meet our needs. They are friendly and professional. Highly recommend!
Great service and friendly staff.