Customer Testimonials
This is a great shop inside of the heart of Steamboat Springs, Colorado. These guys really know how to fit boots
The Giant e-bike that I recently purchased from the store has had some serious problems. It had a bad speed sensor that had to be replaced and a problem with the derailleur that has required 3 more trips to the repair shop. Although I was and am NOT happy that a brand new and not inexpensive bike would have so many problems, the staff at Ski and Bike Kare were friendly, courteous, and helpful. They tried hard to fix the problems, one of which required getting the manufacturer to send a new part. I was not charged for any of their work on the bike. I hope that all the problems are now resolved, and I will use them for annual maintenance.
Professional, competent boot fitting and fair price.
Courteous, professional service. Great selection of top bike and ski products.
Two locations in Steamboat to make your shopping very convenient.
You guys are awesome. . ..I was in Steamboat for several days and the freehub (or related part) on my Trek EXe broke. .stressful! ...I was so fortunate that you had it in stock. I walked in to the sales floor, and they promptly directed me to the service department, where the shop owner's son, I recall Willy (?), gave me and my repair needs immediate attention. I was so fortunate that you had the "not everyday" part in stock, and was bike was fixed in about an hour. I had the chance to meet and talk with the Shop Owner - can't recall his name This is exactly the experience one hopes of and for in a bike shop - let alone for a guy visiting, vs an in-town resident. On top of all my great experience, Willy (again, not sure of his name), completed all the warranty request to Trek for the part, which Trek subsequently authorized. I was totally appreciative; thank you again!
Brian is a awesome person and very helpful with the recent purchase of my new E Bike, I would recommend him & the bike shop to anyone looking or even thinking of a new bike,
Knowledgeable people in the bike repair shop. Clear communication. Friendly. Sensitive to the cost of repairs.
Really friendly staff member! Very helpful.
High quality products and the best expert service in town
Excellent and knowledgeable staff
Everyone is willing to help and go the extra mile.
Thank you for all of your help!
First name removed & Julie Last name removed
Great bikes. Thanks the repair.
Great deals, great service! Helpful staff as well. Thanks!
Jimmy was great help in choosing a bike. I bought at Ski and Bike Kare because Harry has been a reliable community partner and customer service oriented business owner for years.
Staff is really good. Harry is great and same with Jimmy.
Friendly folks, very knowledgeable and prompt!
Highly recommend!
The people who work here and the Trek bikes and accessories are awesome! We are repeat customers and will continue to support our local business.
Customer service!!
You guys hook me up every time I need it. Whether ski season or summer time with my mountain bike. I trust ski&Bike every time.👍🏻
Willie gave me outstanding customer service on my wheel purchase.
My Ripley has been absolutely trouble free. A great build not even a derailure adjustmemt.
Very personable and findng out the right bikes for my daughter and myself. Very Pleased and would recommend
Brian and Jack were great - top notch customer service!!
The team at Steamboat Ski and Bike Kare have always been very helpful, listening to what we are looking for in bikes, skis, helmets, etc. Jack made sure we tried out various bikes, to compare and determine which one works best for us. Jack and Brian were great in helping us complete the paperwork and get us out on the trail! Thank you.
Excellent service fair pricing first class.
The service from the team stands out. besides the great line-up of products, the team guided me through the choices of mountain bikes to find the one right for me and my style of riding.
Friendly and knowledgeable
Harry is Da Man
Good Shop and Good people
Staff is very knowledgeable and friendly. The service is very good. Highly recommend!