Customer Testimonials
Chris and Tyler are knowledgeable and competent techs. They are also courteous and go above and beyond to satisfy customers. Most recently I had my e-bike in for a very minor repair and Chris noticed my low limit screw on the rear derailleur was out of adjustment. He set it to the correct specification. He also installed a new stem so the bike fits me for a more athletic riding position. I am extremely happy with the changes and can’t wait for nice weather so I can try it out.
Very friendly my son was able to try out the different bikes so we knew which one was right for him.
Knowledgeable and friendly service!
Tyler was very informative.
Knowledgeable and helpful good inventory
You fixed my sons bike really fast
Very helpful
This visit was a service related visit. Tyler took the time to quickly diagnose a break issue and make an adjustment on the spot that saved leaving my bike and returning to pick it up at a later date. I was out on the bike the next day out for a ride.
Knowledgeable staff, good products.
The Trek brand and the quality of work done on my bike when needed.
Very knowledgeable and helpful staff
Josh was very helpful on the phone when I ordered gift certificates. Thanks!
Quality first, but an assist when necessary is huge?
Great value and an experienced rider proving insightful suggestions to identify the correct bike for my needs.
GREAT PRICE AND VALUE! EXCELLENT CUSTOMER SERVICE
Service finding products I need
Great service from Tyler and Chris
Great customer service. Great knowledge of product. Professional, helpful, and fun to be around.
I’ve owned three other brand bikes and I feel Trek is the Best!
Staff is very helpful!
Everybody at the Trek store in Sheboygan has great customer service and offer knowledge freely. I know I’m in good hands when I bring my bicycle in for service. Would definitely recommend going to this store for all your bicycle needs over anywhere else.
Copper & Josh did a great job helping me repair 1 bike, trade in a used bike & purchase a new bike!!!
Friendly and knowledgeable service
JOIN THE TEAM, NOW HIRING FOR SPRING!
Service team is great and very helpful. I have also recommended the Troxus line of ebikes to several friends. We bought two and are very pleased with their performance.
Staff was very knowledgeable and helpful
Friendly and helpful.
Quality products. Courteous, professional service.
The Staff are very Professional and knowledgeable in their field. They are also very personable.
The staff did an excellent job explaining the feature of e-bikes and helped us decide which was best for our needs.