Customer Testimonials
Great service!
HELPFUL STAFF, Provided plenty of information for a new rider
Super helpful and supportive!
Attentive and knowledgeable!
I broke doting the trail. Walked to the store and received excellent service and was back on my bike in no time.
Knowledgeable and friendly help - great location!
Friendly knowledgeably staff
Service department kept me informed and did a great job!
Excellent service. Very attentive to what I was asking and looking for. Will definitely be back.
Perry’s milkshake brings all the boys to the yard
Good quality products and service!
Friendly and knowledgeable staff!
Service department was very helpful.
Simple no hassle. I went in found my shoes, tried them on and checked out. I did not have any interaction with an employee until I checked out. I found this to be quite nice, as once I was done I was approached several times and apologized to for not helping me out but they were all working with customers and I got it. They showed true care and attention for the people in the store that was there before me. Will be going back for all my biking needs.
The professionalism, attention to detail, and good sound advice. The staff, specifically Matt who I dealt with, “knows his stuff”. You can tell he is super passionate about his profession.
In a world we live in today, service has been lost. However not at Phat Tire Midtown!
Great job Matt and you made my grandson a very happy cyclist on his birthday!
People there know what they’re doing.
First time parents having come in with a bike purchased at Walmart that had a flat. Service guy was extremely helpful, taking the time to diagnose the malfunction, repair it, and get our sons very first bike up and ready to go.
Good work, sponsor party laps
Great product and great service they do a good job Very knowledgeable people
Very friendly, professional and easy to deal with. Very informative on products.
Trek products and great service.
The employee was very helpful in giving my bike a quick tune-up and swapping tires for me! Great customer service and good experience all around.
Friendly, helpful and fast. Can’t beat that.
Friendly and helpful staff. Was able to find what I needed easily. Thank you!!!
Service and technicians were outstanding. My go to for all things bikes in Bentonville!
Great service, great people
Great products. Great service.
Knowledgeable staff that are friendly and interested in every person regardless of skill level. Tune up of my bike was well done.
I do wish they were better stocked on accessories. Twice I’ve been and purchased but they didn’t have the items in stock or I purchased a possible second choice as they were out of everything else.
Quick, convenient service and friendly staff.
The manager is very cool and really handsome