based on 1049 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Live the store and the service
You are very gracious about accommodating my schedule, are prompt and provide excellent quality service.
Highly knowledgeable owner. Good product lines. Willing to answer questions about the products and their use.
Professional and punctual!
Great products with great service! Thank you Ted!!
Owner and employees were helpful and polite. Owner’s knowledge of bikes/biking is great.
Has been a great resource. They have saved the day twice now for me!
Very nice experience working with Ted and Paul purchasing a bike during the pandemic. I will definitely be a returning customer.
Buying my bike was very easy, Ted was very accommodating and got everything set up easily. Paul fit me to the bike and provided lots of great suggestions.
Really nice people to deal with. We had an inconvenience but they were super helpful and we resolved it quickly. I’m looking forward to stopping by again in the future
Pedals and Petals had what we were looking for, and Ted was very helpful in arranging our access to the store, even while he was on vacation.
Had a fantastic experience.
I have bought two bikes from Ted. And I bring it in every year for tune ups. He is a great guy and very knowledgeable.
Owner was very helpful and professional - Call me back in a timely manner after i left messages
Store was clean and set up very nicely
great service, know what they are doing
Old quality and fair prices.
Great service from the owner and staff and they were able to work with me on a large out of town purchase.
Love ski school!
Great custom service.
Professional advice and help.
Great people!
The best bike shop in the state.
The tree is great. Thank you for saving it for us.
Super responsive, excellent service!
Very nice people, they know their bikes. Clean shop, much to look at. I would buy another bike from them.
Outstanding service. The staff was courteous and professional. A very pleasant experience. When everyone else said they could not order a bicycle, Pedals and Petals ordered a Trek Dual Sport #3 Women's bike with a reasonable deposit. The predicted delivery date was April, but it came in time for Christmas. The bike was all ready to go when I came to pick it up. My sweetheart is going to get a big surprise when she sees what "Santa" brought her for Christmas.
Easy to work with and no sales pitch, nice shop
Very knowledgeable helpful staff.
Friendly store making a go of it in a difficult time
Good selection and decent prices! Staff is very helpful! :)
Sharpened my skates in just a few minutes. Always very helpful and knowledgeable.
My husband and I have been customers for over 15 years. We appreciate the quick service on our bikes. Ted is so knowledgeable and personable. We also love the quality sports apparel and terrific gift merchandise!