based on 1049 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent tune-up. Done within a day, great attention to detail.
The service was great. The skis were very well tuned up, with a noticeable improvement while skiing. The price was also reasonable for the services that were provided.
Fast and nice
You guys are so great to work with!
Teacher was phenomenal. My 7 year old ended last season skiing confidently. After our first day out a few weeks ago he was spooked too scared to ski.
After one lesson he is confident enough to ski again, and said McCauley is now his mountain.
Thank you.
Quick turn around on my ski tuning and wax!
Great little ski slope.
Great service and quality work!
Knowledgeable people, great service, courteous staff
Amazing local service. Love this shop.
We love the ability to store our skis and boots at the mountain. The ski shop is well equippped with anything you may need. The main shop in Inlet is a very cool should you need cool outdoor gear or are a bike enthusiast. Staff and service is first class.
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Lovely products, relaxing shopping atmosphere, valuable biking and outdoor gear expertise.
Fast, friendly service. Ted has been doing this for a while and knows what he’s doing.
Extremely satisfied with my experience having bindings mounted to new skis. Shop was helpful, very quick, and overall pleasant. Definitely would recommend their service over other ski shops.
Friendly and knowledgeable staff and quick turnaround on work
Staff was amazingly helpful and professional. Love the content of the store and the pricing is not outrageous, Def. one of my favorite stores. in the Old Forge/Inlet area
Very timely service preparing skis and bindings for the season
We are very fortunate to have this super amazing shop here in the Adirondacks! Lots of great gear and more! So happy they even had a cute little Xmas tree for me, made my day!
First name removed Lisette, Local
Friendly and helpful
Great assortment of goods, great prices and excellent service!
Unique items and friendly folks.
Knowledgeable and friendly customer service.
Excellent service and fair price. Can’t beat local small businesses.
Great service and even better sales. I wouldn’t buy a bike from anywhere else! Love the small town shops!
Enjoyed the variety & quality of the products offered. The service was excellent—the saleswoman working had a question & followed by calling the owner for clarification. She went out of her way to be friendly & efficient! Thank you.
Very informative with regards to what i needed.
We have purchased bike, products and services and have always been treated nicely.
On a few occasions we have been in the area and had a problem with a bike and has been resolved quickly and completely.
We will continue to make this the first place we shop.
Spending money locally is very important to us.
Thank you for the ongoing support!
I never feel valued as a customer when I shop there. Ted, the owner is not friendly and comes across as aloof. He was helping my boyfriend and I pick out bikes, and started to talk to his buddy who just walked in about his bike ride that morning, while we just stood there waiting for him to finish our bike orders. We ended up cancelling our orders and purchasing our bikes elsewhere. We bought 2 Trek mountain bikes, a new bike rack, and totally outfitted our bikes. Ted lost over $3,000 in sales that day. Wanted to buy local, but that is over.
Love the products!
Streamline and easy. They did good work. Thanks