Customer Testimonials
friendliness
Quick, great communication, friendly
Excellent customer service and quality repair service.
Good price and very prompt repairs
Esteban provided exception service!
The Outspoken team got me back on a bike. I couldn’t get out of the bowl in Forest Acres until they set me up with an E – now I’m back on the road again.
I really liked this shop! The people are fantastic and passionate about what they do. If you need your bike looked at and serviced, take it here. Communication was great and straightforward. They didn't try to sell me anything I didn't want or need. They do have a great line of bikes in their shop if you are looking to buy though!
Excellent service and selection. Highly recommended.
Never a disappointment with these folks. The mechanics are top tier and very helpful.
I like everything about the store and the people that work there. We’re from out of town but every visit we come into Columbia I head there first.
Good Townie bike. Good service.
Excellent work
Unbelievable customer service. Hands down. I wouldn't even dream of taking my bike anywhere else, or buying one from anywhere else. 'Nuff said. Great local-based company!
Always knowledgeable and friendly a great local bike shop who cares about customers and the sport
Very friendly and knowledgable employees
Fun store environment
Very cute dog
Relaxed environment, knowledgeable staff
Professional and courteous!!
Everyone was helpful
I am delighted with my new bicycle and very pleased with the quality of care and service I have received from the staff. Overall I would recommend Outspoken Bicycles to anyone.
Great staff.
Honest sales and service.
Each time I’ve walked into store I was greeted and treated nicely. I purchased a bike knowing it’s what I need because the staff took the time to hear what I wanted and allowed me to try out bikes accordingly. Army Vet with back issues but love to ride. My trek is perfect
Services; Always kind & Always helpful!!!!
Everyone that we interacted with were super friendly and helpful!
Great service and reasonable prices. Very knowledgeable and willing to go above and beyond.
Knowledgeable, friendly, fast service department. I’ve got several bikes and since moving here from Denver, CO just over a year ago this has been my “go to” bike shop.
I have no complaints your serves was well done thank you so much my son and I appreciate it.
Fixed a difficult issue with my 60mm carbon wheel quickly, excellent work as always. Highly recommend OSB, purchased a number of bikes from them over the years, and they are the only place I bring any of our bikes for service.
Experience was great - from product to fitting.
Knowledgeable, friendly staff.