Customer Testimonials
Friendly staff; repairs done in a timely fashion. Great service
I have been riding Trek bikes for 6 years now. I have had no problems with the bikes. On the customer service side, all the members of Outspokin from Brian and Matt down their customer service is outstanding. They have always taken care of my cycling needs. Great job Outspokin!
Patient and helpful with questions, both on the service side and sales side. Took several months of window shopping for the new bike and every time i came in, it was no pressure sales service and always helped answer my questions. Very friendly people
I called about what I needed, and Mark kindly offered all his options. Then I showed up and he helped me find exactly the perfect products, and also made me aware of a sale that I had no idea about. I could not be happier with their customer service, and Marks attention to detail. They also service my bike and are timely and fairly priced.
Great people and products
The knowledge of Trek bikes and the professionalism of the staff.
Great service. Always friendly and fair prices.
Friendly, knowledgeable staff - fair prices, prompt service.
Good selection of in stock inventory and fast receiving of ordered items. Friendly and knowledgeable staff.
First name removed gave me excellent service! Fast and efficient as I like it.
James is the best! Appreciate the work and good service
Found the staff knowledgeable and friendly.
No worries warranty coverage.
No worries support after the sale
My bike is so much easier to pedal and the brakes work correctly. Great customer service !
I recently purchased the Electra cruiser one bicycle. it is a nice quality ride.
Friendly, thorough, knowledgeable, fair price. All the employees are bike enthusiasts. Locally owned.
The shop staff know me by name. Kinda nice.
Exceptional service, great products! Tuned up my Trek Marlin 6 and picked up a Marlin 5 for the wife and two Precalibers for the boys. So glad we went with Outspokin’ instead of a big box store.
They were very knowledgeable and helpful. Got my bearing fixed quickly and were able to put a new gear stack on for me as well! Bike is good as new!
Great products and great service.
Great products sold by nice knowlegeble people.
OSB is the best shop in town.
The staff has two essential attributes: 1) They are knowledgeable, and 2) they are approachable/friendly. Both are needed at a good bike shop. Matt in particular reflects these attributes.
Extraordinary service by very professional, knowledgeable, kind people.
Honest and was quick to get parts. Completed as promised.
Everything.They are very kind people and love there job.They make sure the customer is satisfy.
Thanks
Very friendly and knowledgeable staff!
Matt was awesome helping get my bike ready to get on the road.
Outstanding customer service.
I have not found a better place in the Columbia area to service my bike. They are very knowledgeable and flexible to meet my need. You cannot go wrong with this team of professionals.