Customer Testimonials
Great service!
Outstanding service! The gentleman who assisted me was so kind and took all the time necessary to fit my two children for their new helmets and pick out the perfect bike for my daughter. Had a wonderful experience. Thank you!
Trek bikes are definitely the best quality out there! I've always purchased Trek bikes (I am originally from Wisconsin), and I've never had a bad experience. Outspokin Bicycles had the best customer service that I've also experienced in a very long time. They were incredibly helpful with finding the right accessories for the bike without being "pushy". They took the time to assist me with an additional bike purchase which was unexpected yet amazing. The owner also greeted himself while we were snooping round the store. I can't recommend Outspokin Bikes enough!
Super friendly and helpful personnel!
I rented a bike for a week . They checked the bike over, wiped it down, test ride it, gave me a phone holder and lights. đź‘Ť
Very knowledgeable staff
Staff is friendly, knowledgeable and professional. They seem very interested in fulfilling the needs of their customers.
I purchased the Roscoe 7 Trek from Outspokin and the customer service was great. Laura and Martin are the ones I talked to when buying and picking up my bike and they were all so helpful in helping me understand the setup of my bike and what to expect. They showed me the kind of gear I would need since I had not ridden a bike since I was a kid and never been on a trail before on one. I noticed they offer tune-ups so I will be bringing it back in for them to look after for me. I trust them to keep me on track.
Trek bikes are the best. I’ve owned 10 over the last 40 years. The bike shop is outstanding. The staff are attentive and knowledgeable. Couldn’t ask for more.
Looks & feels like quality so far ,Good service !
I love the service from Outspokin! I have used their business for over 15 years. They are always helpful and know exactly what I need to keep me rolling safely.
Customer service is excellent!
The staff was very kind and attentive. Our bikes hadn’t been ridden in nearly 10 years and needed some TLC from being in the garage for that long. The team did a great job getting them back in working condition and shined up like new. We were very pleased with the service, communication and turnaround time! Thanks OSB!! Great first experience!
Customer service is outstanding, im a beginner rider and they helped me go through everything i needed so i could have comfortable ride on the bike.
The look of the clothes.
Knowledgeable and friendly staff, welcoming environment, and reasonable prices. Highly recommend!
Very kind and knowledgeable staff and nice bicycles with many choices for accessories
Brian’s makes the best pancakes! He’s like Vermont’s finest maple syrup!
What a great first experience. Brought my bike in for maintenance, the staff was very knowledgeable and friendly. Turn around time was very quick and my bike is riding very smoothly.
Friendly service!
Excellent customer service
The caring attitude and efficiency
Received friendly greeting from maintenance desk staff both when dropping off bike and picking up. As a newcomer to the cycling world, Chuck patiently and informatively answered all my questions at drop off.
Also, the guy who helped me with pick up, recommended a lube for my drivetrain and was helpful explaining how to apply it to the chain between rides.
Appreciate the time the staff spent helping me and the obvious enthusiasm they have for what they do.
Excellent customer service
Service was immediate and well done. Mechanic was professional and knowledgeable.
Great shop, personalized service. They went out of their way to find me the right bike and had it in store within a week. Thanks!
Unlimited tune up with purchase is great value!
Customer service was knowledgeable and satisfactory.
Great / knowledgeable staff! Great selection of inventory!
Very friendly and personable staff. Fixed my issue in only a day and the pricing was very fair!
Service was quick and I felt their price for the work completed was more than fair.