Customer Testimonials
Very friendly staff!!! Super helpful and great atmosphere
I like the fact that no matter who I talked to they had access to my purchase and were extremely helpful in modifying my order.
Great groups to work with. I have now bought 5 bikes from them. They are very helpful and have great recommendations.
Duncan was very knowledgeable and helpful with the types of bikes we were looking for!
Both associates we worked with — Ryan and Braxton — were helpful and patient with our questions and decision to purchase. Thank you both! Our daughter has already picked out the bike she wants when it’s time for her upgrade, so we’ll be back!
Bought Yakima roof rack. Took a while to get but was no fault of IMTouring. The install of the roof rack was fast and well done.
Great customer service! I always feel welcome and I appreciate the experts in the bike shop.
Friendly and fast!
The brim appears to be good quality, was shipped promptly and so far works well.
Everyone there is so friendly and helpful! Great selection of product!
Great quality, good service.
I was looking for the bike tires I bought from you, and my local bike shop was out. Other stores also, out of stock or didn’t carry at all. These were the EXACT tires I was looking for a you had them. The price was ok, and tires came in a few days, will DEFINITELY keep you in mind.
Quick and accurate delivery
Quick shipping and a hard to find item in stock! Thank you!!
Often the same hard workers like Braxton are there at the Meridian Store year after year to order tires and make recomendations.
Mirror adjusts very well on drop bars. Product came much quicker than expected. I do like a regular mirror and not a convex mirror. I may not have read or seen this, but I probably would not have purchased, if I knew it was convex. Having said that, I would purchase products again from your company. I will try to adapt to a convex mirror, as it fits very well on my bike.
Very open clean environment with friendly helpful workers. Good selection of merchandise.
Buy local :)
Super fast shipping and a great price on the Olu Kai sandals I ordered. Thank you!
My product arrived on time in good condition. Thank you.
good prices and prompt delivery, no shipping charge
Item arrived quickly with non-wasteful packaging. Item was as described and well priced.
Friendly and helpful staff
I looked at the bigger stores(rei, cabelas, dicks) stores for the medical kit I purchased and they were all sold out, I figured somebody had to have it local but I'd probably have to go store to store, which I did not want to do. Once I found I could order on your site and pick up in store I was supper thrilled. Probably saved me an hour or two of scrounging around calling and visiting stores.
Great prices, quick service with status provided throughout.
What I liked most about Idaho Mountain Touring is the friendliness of the staff. I especially liked that staff is down to earth, they weren't trying to impress me with their considerable knowledge, all of the staff I worked had zero arrogance. As ego decreases awareness increases, so I appreciated the staff was fully present when working with me because I haven't purchased a new bike in 20 years.
Just curious, do any women work for IMT? :-)
Thanks for the great service!
The Service!! Dax was extremely knowledgeable and helpful.. He really took the time to talk with me about my bike and address my needs and multiple questions. I am fairly new to the area and I recently purchased a bike. It kinda makes me sad I purchased my Trek from a different store. Had I known about this place before hand and what a top notch company it is I 100% would have given them my business.
Friendly staff, no pressure to buy anything. Good after sale service.
EXCELLENT CUSTOMER SERVICE
Fast shipping! Perfect! Thank you!