Customer Testimonials
Your service team of Ryan and Jim are exceptionally nice and helpful. I just had 2 of my bikes in for tune-ups and they identified a problem with the right shifter/brake of my Domane that I was not aware of. They contacted the manufacturer and fought to have them cover the repair even though my bike was out of warranty. I really appreciate this service.
I bought a bike from George Garner Cyclery in 2023, and recently took it in for their follow up check. On both occasions, the staff was friendly and accomodating.
Fast and hinest service
quality products and service though a little pricey
Staff are extremely knowledgeable and committed to making sure customers get best fit and model for needs.
Everything.
Excellent service and extensive selection
1) local business - we support
2) knowledgeable team
3) enjoyable experience always
Friendly, helpful staff provided me with the parts and advice I was looking for!
Wide selection of bikes and accessories. Knowledgeable and helpful staff.
I pretty much new what i wanted, but John at the store helped me with my remaining questions.
very helpful. Thanks Dave H.
Knowledgeable, friendly and courteous people in the store.
The salesperson was very knowledgeable. Prices a little high.
Parts availability.
Friendly staff, good product selection and excellent service
Ryan was great! I had an issue with my bike and he fixed it in 5 minutes and filled up my tires as well as my sons. I’ll be coming back for any bike needs!
online ordering of parts and tools with pick up was very convenient.
Friendly kowledgable staff; repairs completed in a timely manner;
Great service
Timely repairs, expert advice and customer service.
Very timely service. Delivery before promise date.
Great return policy!
Rob is awesome!
Mark was very patient with us, while we were trying all the different e-bikes. Felt no pressure just letting us try them and keep adjusting the seats and the different bikes.
These guys are great! I came in a few times as I was considering buying a gravel bike. Every time I came in the folks working there were friendly and knowledgeable. They actually wouldn't let me buy the bike without first doing a test ride. Once I decided to purchase the bike, they did a great job getting the bike set up to fit me correctly and got me all the accessories I needed. As an added bonus, their service package on the bike gives me great peace of mind. I actually took my new bike (Trek Checkpoint SL 5) out for a ride last night and was nothing short of thrilled with my decision.
Great service and follow up. The team in Lake Zurich is great
I bought a few bikes from this place, including an electric bike. They've been very good in servicing our bicycles. They're knowledgeable, efficient and fair in price.
Staff know their bikes and are always helpful, even with dumb or newbie questions. Great place to buy a bike!
Jim was great. Knowledgeable and Patient
Superb repair service, and very reasonable rates. The retail part of the store is clean, well-organized, and with a good selection.
Entire staff super helpful. I originally came in to look for a new bike because I didn’t care for the mountain tires I had in my bike. The owner said I didn’t need a new bike, just a new type of tires. Very professional.