Customer Testimonials
Friendly staff, quick turnaround.
You give a price up front so there are no surprises when you come in to pick up your bike after it’s been serviced
Helpful friendly and knowledgeable.
Consistency of staff. I walk in and am greeted by name, since their staff are 15-20 year+ veterans.
Knowledgeable staff, exceptional service, quality products
Good service. Reasonable prices. Competent friendly staff.
Great customer service, product knowledge and good equipment for sale
Expert work, performed efficiently and at a reasonable price.
Prompt and thorough, trustworthy.
This is a great bike shop.Their service specials are well worth the money spent to keep your bike in great shape. That translates into reliable, safe, enjoyable riding. I’ve been to other shops where they ‘jack up’ the service ticket for every little thing they do. Trust me, the service specials are totally worth it for what you get at Garner. Knowledgeable, trustworthy techs. Love this store/shop.
Professional service
Jason was so wonderful and patient!!!
You are professional, expert,friendly and highly efficient!! Thanks
Great service!
Great people!
Fast friendly service. Helpful. Thanks.
These guys are so accommodating and know their products so well.
I've become a loyal, repeat customer of this place. The staff does a great job remembering my name, what equipment I ride, and what my preferences for gear are. Based on multiple discussions with them, I know that when they endorse a product, it's because they've used it themselves and find it valuable.
Excellent customer service, professional, and extremely knowledgeable.
Quick and friendly service
First name removed is the best mechanic I know!
Great job, quickly accomplished the task and had excellent customer service
People, like First name removed, are always available, always eager to help, and always willing to dig deeper if they are not sure how to answer a question.
Great customer service, friendly and knowledgeable.
Quality products, knowledgeable staff.
I have been a regular customer of Trek Bicycle since the late 1990s (and Trek Travel since 2015). GGC Libertyville has been my dealer since 2016.
Tony and Rob have been extremely helpful with respect to bike maintenance, warranty claim processing, and purchase assistance on 3 Trek bikes and Trek and Bontrager parts, tires, tubes, accessories, clothing, helmets, and shoes. (I have also enjoyed good service at sister stores in Northbrook and Lake Zurich.)
Excellent, knowledgeable staff.
Great service, wonderful owners and staff. Thorough, professional, courteous. A wonderful small business we are proud to support.
Friendly expert advice
Friendly. Knowledgeable. Helpful. Great service. Quick turnaround.