Customer Testimonials
Great customer service.
Very nice friendly and not pushy at all. Did exactly what they said.
Great experience buying a Trek Dual Sport. Friendly, knowledgeable staff guided me through the different bike choices helped me land the correct size and model for my fitness needs. It appears that their service department will also be able to provide good service as well.
Top notch all around. Fixed my derailer after a spill in the woods. Tech was very knowledgeable and fun to talk to. Looking for new kids bikes in the spring. Will be back!
Service was polite, efficient and thorough.
looks like everything was done correctly the first time - no surprises! thanks
Services at George Garner Cyclery are impeccable. They are the bike experts. I brought my bike in for slight adjustment and they were able me back on the trail that day, plus explained the issue. Very knowledgeable staff and highly recommend George Garner Cyclery.
Excellent service.
Amazing team
Helpful staff, great products and ease of getting repairs.
Quick turnaround and quality of work!
Great shop that can service high end racers to kids bikes.
Great job guys
Good service
Very good service and am happy with the bike!
Rob, is the reason why I come to this shop. He is very knowledgeable, professional, and caring. I appreciate him and will always do business. Thank you!
Jason was very helpful in explaining the differences between bike models and how they might impact my riding experience.
I love the friendly employees that help me out each time I go there. I have purchased my helmets from here and I have had numerous flat tires repaired. They are fast and efficient. I really like this bike shop.
Friendly knowledgeable help great product selection
If you commuting to work, just like me, whole year around, you should know location of George Garner Cyclery Libertyville. Friendly, knowledgeable staff with wide variety of bicycle parts, accessuires and riding gear. Cheers!
Everything.
I highly recommend this store. The staff is top notch. They are extremely knowledgeable and experienced when custom fitting my wife and I with new Trek bikes.
It was very nice and easy
George’s is the best all around
Top of the line products and professional service
Convenient location, excellent service. Large selection of bikes and accessores.
I’ve always received great customer service
I will absolutely and always support our local bike shops (LBS)! The employees understand their products, and care for their customers. Not only did we get support with a defective bike helmet for my son, but they wouldn't let us leave until his new helmet was properly fitted. That type of service and care would never happen at a big box store. Thank you Garner!
The staff, knowledge & friendliness.
Knowledgeable professional service
Always friendly and always helpful.

I live in Charleston IL but have a daughter who lives in Palatine and use this bike store when I’m visiting and in need of services. Highly recommend them for your biking needs, always prompt and courteous and top notch customer service!