Customer Testimonials
Very friendly and helpful staff. They know their bikes.
You have excellent bike mechanics!
I recently purchased a new bicycle. It’s been many years since riding one. The staff was kind and considerate, helping me find the correctly sized bike for my height and weight with the appropriate features for someone with a low level of experience. I was given solid advice and good guidance. Much appreciated! I look forward to many years of fun and enjoyment, with plenty of tuneups along the way.
The BEST customer service anywhere, not just for a bike shop but of any store. A refreshing change of pace in today world.
Thanks Ryan and Jim
Excellent personal service.
The service was fast and reliable.
Excellent service
Very professional and fair
family , plain and simple
Jon was very helpful and patient. Jim was very helpful too.
Very happy with the service and repairs at a reasonable price!
Fast, friendly, and knowledgeable
Very good service
The gentleman that assisted In The service was very thorough very helpful and friendly. If I didn’t know him, I’d call him my friend.
Vert helpful and knowledgeable staff, who were willing to answer all my questions. Also modified the direct drive trainer so it would work with my older bicycle. They also have a great selection and let me try out various products.
Great personalized service and honest Sales talk!
Personalized patient service
Professional and friendly , also very accommodating.
Ryan was very helpful, friendly and very knowledgeable.
The staff were very knowledgeable and helpful.
Great service tailored to how and what I ride
Knowledgeable friendly staff at the store. Patient, not pushy interactions. Great prices!
*Libertyville Store.
Knowledgeable staff
Friendliness and professionalism
Quality products, knowledgeable associates
Just a great experience from the moment I walked through the door , happy my ride is fixed up , thanks .
Quick service and easy to follow explanation of what was needed to check and tune up our bikes!
Friendly knowledgeable staff. Did not try to upsell me with service and new tires.
First time I have been in the store and I was greeted warmly by staff. I walked in with an older bike and they didn't make me feel like an older rider. It got a tune up and new brake pads. It was done in 2 days. Another place has a 2 week wait.
Thanks for the quick service!
Ryan did a great job asking about my riding habits and then suggesting a bike to fit my needs. Thanks for the expertise and assistance!