Customer Testimonials
Great and knowledgeable people, great service.
Always great service!
Friendly, helpful staff! Great selection of bikes of all kinds.
Good service
The staff was very nice and knowledgeable about all of the products I need. I felt very welcomed in this establishment. I haven’t stared riding yet, but when I do, I'm sure these guys will put me together well.
Everyone was very nice and accommodating. They go out of their way to make sure you are getting the right bike. This includes the comfort and fit for the duration of your bike ride. Service all my bikes here also. Great job!
Great service! Walked in and was helped right away! Bike was serviced in about 20 minutes!
Service was very helpful.
They always take really good care of me!!
Friendly staff and very Helpful !
on my first visit, I appreciated the cordial staff---- first impressions are for me the number one indication of the business.
The second time I came in to figure out my shoes the guy was very helpful and quick about putting the cleats on them I didn’t know I needed.
The friendly and knowledgeable staff helped me pick out the perfect road bike for my height and riding goals.
great job
Friendly and super knowledgeable staff who is will to answer my millions of questions to help me find the perfect bike for me.
I had a flat tire changed and the tire was not seated correctly. I took it back and everyone was super. It is riding great
Store was great.
Friendly and knowledgeable
Recently I was looking for Trek gear. Between the Stow store @ Christmas & the Montrose store now, I found some great gifts that my grandson loved. Your staff is always so friendly & helpful too.
Awesome service
Best staff that stand behind their products!
Excellent service with helpful techs who really know their stuff. I drive the extra miles bypassing other bike shops to get to my "go to" Eddy's Bike Shop. If you want a store that has everything you need this is the place.
You simply cannot beat the customer service provided by Eddy’s Bike Shop! Their entire staff is extremely knowledgeable, friendly, and helpful! There is no better place in the Cleveland area for a cyclist!!!
Bike ready in one week when the estimate was 2 weeks. Made me very happy.
Awesome seeing Jimmy there steering the ship! Awesome crew!
Helpful Staff
Great selection and knowledgeable staff. The overall process to purchase a bike is very time consuming, though.
Great guys in the service department went the extra mile to make sure I got the right stuff. Guy with long hair helped me.
We had to have four bikes serviced. Two of which had been submerged in salt water during the Naples Florida storm surge. The Staff was professional and courteous. The service was done promptly and the bikes looked like new.
Great service very knowledgeable reps working there.