based on 2406 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast repairs to my granddaughters bike, good customer service
A clean facility , good customer service and a verity of selection for you to have fun and be safe doing it. Use them !
Very friendly, polite. Explained everything, good price for the tune up on my bike.
Friendly knowledgable staff
Great service very informative very helpful
This ship is there to help, not just sell.
Professional, friendly service and advice. And a great selection of products.
People very friendly. Good supply of bicycles and accessories. Good and fast service on the bicycles.
Chris in service was awesome and very honest when my bike needed a lot of work. Would highly recommend!
Great team and they turn around work quickly!
Qualified service provider. Great attitude
Gene made our shopping experience very easy. When we purchased the bike, we were also able to get all of the accessories switched from our old bike to the new one. We appreciate the wonderful customer service.
Amazing serves! Helped me immediately to find what I was looking for!
Honesty
Repair wheels by replacing broken spokes.
fast, effecient and well done
Very kind, helpful and supportive of the local cycling community!
John was great work with. Would definitely buy from him again!!!
Attention to detail
Good service friendly staff
People are very profesional and friendly
Location and staff knowledge. You guys know your bikes!
Knowledgeable and courteous staff
Great shop and having John there to do fits is great!
Service department is honest when a part is rideable or when something needs to be replaced. Serviced department keeps me up to date when my bike was getting fixed
From the oldest business owner in Trussville, I was honored and treated like a friend. Even the exceptional technical who prepared.
Mayberry-type service to a grandfather and granddaughter.
Name removed
Friendly helpful staff.
Very friendly employees. Prompt service and did a great job on restoring my wife’s childhood bicycle.
Grant always does a fantastic job and never makes me feel stupid if I ask basic questions. He’s been able to help me out with everything I need and he makes professional recommendations too. The best part about this team is they don’t give you the “cool guy” vibe that scares most beginners off. They are very welcoming and easy to work with. I’d recommend this location to anyone that rides a bike. Also the new location is beautiful and has a nice open floor plan.
You guys have always been great to me and stood behind your products. We are lucky to have you guys.