Customer Testimonials
Stephen was very knowledgeable, helpful and efficient when it was time to order my bike!
Juan was my service technician and he did a great job.
Hard to get the parts but he sourced them and made it happen as quick as possible.
Thx
Friendly, knowledgeable service and great customer care. Stephen really goes above and beyond to look after you and all your cycling needs!
BSP Langley staff were super friendly and professional. I 2nd guessed myself when I took my road-bike in for a gear problem because of the price of the repair. I also asked how much it would cost to clean my gears and chain and also fix a squeaky brake. I didnt end up going with the cleaning or brake fix. Just agreed to fix the gear problem.
I picked up my bike 2 days later and the guy actually cleaned my gears and chain and also fix my squeaky brake..... FOR FREE.
Incredible!! I was super happy with the visit that I have already told friends about the service i have received from BSP Langley.
I will keep coming to this store for future repairs/tune-ups.
Well done BSP !
Great service thanks
Stephen went the extra mile to make sure I was happy with my purchase!
Products are easy to find
Lots of selection
Staff is friendly
The customer service rep was very helpful.
Great product in trek bike
Very knowledgeable sales person
Mark was great
Friendly and knowledgeable staff
Serviced as requested, bike parts were available, easy to book my tuneup online, bike was ready on time.
Friendly and approachable staff, willing to help cyclists at all levels.
Helpful service and turnaround time.
Great experience all around
personalized service, very knowledgable and helpful
Friendly, knowledge staff, always willing to help
Service was great and staffs were friendly and helpful.
Love my new Ebike. Had a great experience shopping with your store. Friendly and professional. Love the interaction amongst all of the staff as well. I saved a lot of money as well… can’t beat the prices! Finally, it was nice to see the community coming by to fill their tires with air for free.
Staff are helpful every time I go for my biking needs and the prices on products are competitive to most places.
Flatted halfway through a ride so I made my way over to BSP to buy some tire sealant. The team there very kindly pulled my valve core, filled the tire, reinflated me and got me back on my way.
Great team of bicycle riders and cycling enthusiasts.
The staff are very knowledgeable and friendly. They take the time to help their customers.
How knowledgeable your staff is
Alina was so knowledgeable about helpful, and also very passionate about cycling. She definitely inspired me and prepared me to take on cycling again
Alina was very helpful in answering many questions and never once making me feel like I was an idiot (even though I felt dumb asking all the questions). I for sure would look for her again for help.
We really appreciate the time that the sales associate has spent with our son to make sure we not only get the best fit for him, but also to educate him about biking and bike maintenance in general.
Customer service is very good. He's very helpful in giving us the information that I need.
Great service. Steven and his team were nice and helpful with their suggestions. Steven helped me with my bike fitting and taught me a lot about bike fitting and other useful tips for riding. 110% recommend someone to visit this store to get biking, tuning a bike and anything bike related :)
The service and follow up was great.
Your staff are knowledgable and gave me detailed information as to products and when my bike would be ready.
First name removed 73 year old , 6 foot senior who needed detailed info to make a purchase
Always find this store gives excellent service and cooperation. Nice to have a local Trek dealer.