Customer Testimonials
The staff is always attentive and helpful, whether looking at new bikes, accessories, or service. They build trusted relationships with their customers.
Very helpful and friendly staff.
I always enjoy the customer service at this Trek location!
Quick turn around, great communication, and fantastic quality. All things I look for in a good bike shop
You had the bike I was looking for at a good price. Staff was friendly and very helpful in making the purchase an easy decision.
Cory and the entire service department have been outstanding. Their knowledge, customer service, and quick turnarounds are off the charts. Highly recommend.
personal attention so you get the right bike for you!
Noah was great. Very patient. Walk me through everything.
Amazing service
Services was amazing and staff went out of the way to be helpful!
Top notch service and expertise from Richard. My go to bike dude from now on. Good products, fair price, great customer support. What's not to like?
The service agents were friendly professional and timely!
Joseph and team was incredible, thanks all!
I love the way Mary works. She is awesome. Always greets you with a smile. Very patient. I love her honesty and her recommendations (she really listens to your wishes and makes it come true). She worked with me until I got my dream bike and I couldn’t be happier . Love her sense of humor. She was not pushy or trying to sell me everything and I really love and respected that.
Great service! Very knowledgeable!
LOVE THEIR KNOWLEDGA AND SERVICE AND THEY ARE CLOSE TO THE GREENWAY WHICH MAKES IT EASY FOR A QUICK TUNE UP!
HIGHLY RECOMMEND. AND I HAVE RECCOMENDED TO SEVERAL FRIENDS AND T TWO PURCHASED BIKES SO FAR!
Name removed
I really appreciate the consistent quality and reliability of your products. Everything I’ve purchased so far has performed exactly as advertised, which builds a lot of trust. Your customer service is also a standout — responsive, friendly, and genuinely helpful whenever I have questions or need support.
Service was great - issues were explained so that I could make a decision that suited me.
The employees where very knowledgeable and easy to work with.
Customer service is unmatched!! Quick, affordable service in our bike while we waited!
Great service, knowledgeable technicians
A very knowledgeable staff who do not make me feel stupid when I have some basic questions about bike maintenance or products. And, the service is always prompt and I never have to bring my bike back a second time for the same issue.
Really listen to you and work with you as much as possible to get a reasonable price even though they can’t haggle on new bike prices
The best service anywhere!!
Service!
Great products and service, with a friendly and knowledgeable staff. They are also supportive of the community and local charities.
Skilled techs who get it done fast. Great group of folks
Great personnel and great service. Always willing to help. Thank you
The personal in the Alpharetta store was very friendly and helped me to choose my bicycle.
⭐️⭐️⭐️⭐️⭐️
Outstanding On-the-Spot Bike Repair!
Big thanks to Amos and Josh from Atlanta Trek for saving the day! My bike broke down mid-ride, and they came through like absolute pros. They diagnosed the issue quickly and had it repaired on the spot—no hassle, no delay. They are super knowledgeable, friendly, and clearly passionate about what they do. I was back on the road in no time. I highly recommend them to anyone who wants fast, reliable, and expert service!
Derrick