Customer Testimonials
Outstanding customer service.
Atlanta Cycling employees are the best! Being in a chair and needing to have my tires changed can be a challenge at times and they all were more than happy to help me out after visiting a few shops that wouldn't change my tires for me. I will always have a place to go when in need from this point out. I greatly appreciate the staff and their willingness to help me out! Thank you!! You made my life easier and that's priceless.
Shop saved my race weekend!
I was racing at ‘nearby’ Trials Training Center and a decent crash ended up meaning I needed a bike mechanic. I called several shops before THANKFULLY finding Trek Chattanooga! Team there was great! Super friendly, super helpful and super knowledgeable. They got the bike back and ready for the trails in no time… and even stayed after close to get it done right! Great experience and can’t recommend them higher!
Mary and team were excellent and the variety of bikes they have is amazing, very professional team
The personal attention to each customer and the customer service and follow up along with being courteous and professional. Great bike shop with top notch employees!
Great fast service
Amazing customer service from Service and Sales staff
The adjustments on my bike when I walk in.
My sales person was great. He took time to get me in the right bike and help me with accessories.
Greatest staff ever
Awesome service, as usual.
Great service!!
Might consider putting a fresh coat of paint on the outside trim…looking pretty bad.
The staff is top notch & always take great care of my bikes. They make sure I’m set for the crazy miles I’m putting in!
Everyone at this location is just awesome
Your service department is so good, you are the only bicycle shop I have been to in the last 15 years.
Keep up the good work!
Very friendly staff.
The service department really took care of me!
The Vinings store is my favorite. It has a great layout & the staff (& in particular Matt & Steve) are excellent to deal with. They are upbeat, welcoming, enthusiastic, helpful & knowledgeable.
Great bike service!!!
Everything
Everyone is so nice! Steven is great with tune ups and repairs!
Great staff!
The atención is amazing
Knowledgeable and friendly staff, lifetime tuneups on bicycle purchases, addition support regarding street rides and resale values. I’m a long time customer and fan and I’ve sent friends and family members there to make their purchases. My son and I purchased our Trek Domane’s there in 2021.
Mary was super nice and handled my my purchase beautifully.
Jerry was very helpful in helping me select my bike.
Mary was awesome. She sold me on the bike and the brand!
Extremely helpful, knowledgeable, and accommodating to my schedule to finalize the purchase of an electric bike. Trust the brand and love the dedicated service offered post-sale. Thanks
Friendly, knowledgeable staff. It was as important to them that I be happy with my new bike, and that it fit me properly, as I was. Everyone I dealt with in sales and service were amazing. It isn’t the closest bike shop to me, but it’s worth the trip.
Quick turnaround time on repairs.