Customer Testimonials
The service is truly top notch! Justin and the staff took great care of our Trek Session, kept in contact about options and followed through. We greatly appreciate a job well done.
The entire staff is friendly and super helpful!
Excellent job by Josh and team. Explaining in details all the things required proving cost and time estimates upfront! Awesome
The exceptional service and knowledge was universal with all employees.
Very friendly and helpful.
Richard was great to work with. Very knowledgeable and patient with my questions.
Richard at Duluth was awesome to work with made sure I was understood the bikes so I could get exactly the right bike. Amos was a great help when there was an issue with my new bike. Guys were great. Let’s ride
Great Service, knowledgeable and patient staff.
Always nice at this location!!
Staff consistently focused on what is best for each cyclist.
Heather was very friendly and helpful on the phone managing a suspension service for me.
Bill is the man!
The bikes are absolutely beautiful and made with outstanding quality! All the employees are very kind and helpful. The mechanics do a great job with servicing my bike. If anyone were to by a bike I highly recommend trek! Great warranties and great experience overall.
Best service team I have ever dealt with. Always smiling. Always helpful. Always knowledgeable. Always get the job done!!! Love this bike shop. Don’t but from anyone else, because you will never get this level of service from anyone else. They take care of their customers above and beyond!!!
Easy and helpful!
Technicians are very helpful and willing to share concerns and tips.
Service guys are amazing. I only trust them my bike. They always provide an amazing service.
First, your associate, Mary is a Rock Star. She listens, understands, and knows your products. The shop is well stocked, organized and a keeper in Vinings.
Always greeted. Always answer questions, no matter how basic. Always helpful. I love going there - the bike community is awesome, and I'm a newbie!
Knowledgeable helpful. Repair was done on time.
helpful advice and always friendly
Well ran store. Friendly & knowledgeable. Great selection & service
How informative the staff is. Don't mind sharing and helping.
Trek Greenville is a class act and is always very helpful and pleasant. And they have what I need!
Jan was AWESOME to work with. VERY helpful - i'll be back!
(and this was my first time to your store!)
Very friendly and fast service. Pleasure doing business!
Great service dept and sales people!
Excellent service -
Steven is the best -
Listens to your needs asks 20 questions about you- your ride- your concerns- etc.
Follows up- follows through-
The staff was very helpful, followed up on my inquiries, get my bike ready in short time.
Everyone that I have worked with at TREK has been very helpful. They have gone above and beyond to take care of me. It feels like they care individually about me as a customer and they respect and love the biking community as a whole. They have provided advise, support and information to me all along the way. All of this has helped me feel comfortable to step into the world of biking(a little) for the first time. Thank you Bradley(helped me initially with my new bike) and Michael(helped me upgrade somethings and answered all of my questions). The whole team at TREK is great to work with. Thank you for your patience and understanding and for taking time to make sure all my questions were answered and for making sure that I will love my new bike. You guys are great!!