Customer Testimonials
Billy was awesome, really worked to find the right solution and got me a better bike with a great discount. Highly recommend!
Very helpful staff.
Appreciated the Store Staff Service and Friendliness
Trek Store Greenville has the best of the best people. They truly love what they do, and whether it's my precious race bike or my basic neighborhood bike, they treat each one with the same attention to detail and importance. Best local bike store in Greenville, period!
Excellent quality and excellent service!
Atlanta Cycling Vinings was very helpful when I went in to have two stubborn pedals removed.
They were great. Very hospitable, and welcoming. Very comfortable and relaxed environment. I loved how professional and knowledgeable they were without being condescending. Going forward , I will just be dealing with trek from now on. Bill and Jan were awesome. Thanks for a great experience.
Was extremely impressed with the number of times I was asked if I was being helped. Staff is extremely polite without being overly intrusive.
Kevin ,John and the rest of the staff are Amazing!!!
Very friendly and helpful! Even when the bikes aren't 'fancy' - thanks for your great service and experience!
Developing a relationship with the crew at AC-Vinings has given me confidence in my ability to achieve my cycling goals. I have tried to take time to better understand maintenance on my bike and they've helped coach on what good looks like. I recently competed in a 70.3 and did so with the fastest pace ever sustained across 56 miles. I was 20 minutes faster and my attitude was so positive going into the run. I appreciate all they do at the shop and look forward to talking more with them as my cycling hobby continues.
Awesome service. I ordered my bike while out of town and Josh was in contact through text about delivery. He even gave me a discount after I purchased since the sale price was reduced during that time. I was able to buy pedals, helmet and other gear with that money. The bike was set up already when I went for pick up and they installed the pedals right away. Josh told me all about the bike and showed me adjustments I could make. They have a great selection and will take great care of you and your bike. You can't go wrong at this shop.
The staff is always knowledgable and extremely helpful.
Great, knowledgeable service people. Know their stuff and complete work on time.
Quality products and amazing staff what more is there to say.
Great place, great and helpful folks
Customer service and attention to detail.
Friendly service and the team do preasure you to buy anything but really work hard to help you out.
Casey helped us figure out what was the best fit for what we wanted to do Casey and Matt were great to work with.
We own 7 different Trek bikes, from entry level to high end race bikes. We love the support we get from Trek, and the crew at our local Trek store are the very best. The bikes are beautiful and a joy to ride.
Fast. Friendly. Sometimes free
Quality bikes and accessories. Professional staff.
From welcome to checkout, outstanding customer service. Appreciated that the two employees in repair area made an effort to greet me even though they were working on repairs at the time.
Appreciates that I was charged only for my new part(tire) even though it took several minutes to attach/seat and the free sealant and not charges for new valve when mine was able to be reused.
Friendly and fast
Sales and service staff always friendly and helpful
Friendly, knowledgeable and good products
Great store. Kevin is great. Every time he does something to my bike. It’s right the first time. Explains things very clear when asked a question. I would recommend this store and service to anyone!
Everyone is always so nice and helpful. Love your store, selection and staff
I really liked how our sales person addressed my grandson and gave him tips on cycling.
I walked into the store 20 minutes before closing, I was in need of a new pair of riding shoes. I talked to the gentlemen behind the counter (I don't remember his name) he began to help with shoe selection. Mr. Howie walked over and the gentleman that was helping me referred me to Howie's help. Both of these gentleman had outstanding customer care even at the end of the day. I highly will highly recommend this location to anyone who asks.