Customer Testimonials
I already told a friend about your shop!!!
The staff was very helpful and knowledgeable. I had tried other shops in the area and found their service lacking. The guys at Trek explained everything they did in detail as well as the charges. They will definitely be getting my business from now on. In a world where customer service seems to be falling by the wayside, they stand head and shoulders above everyone else.
The service from the very knowledgeable staff is first rate. From novice level to seasoned bike enthusiasts, the professionals at Atlanta Cycling are courteous and always ready to help.
The Trek brand offers high quality and variety of products to meet any interest or need. The prices are higher but overall value is the key.
I called in really late to get a pre-season bike tune-up and even though the whole place was super backed up with people doing the same thing as me, a very kind man took it upon himself to do whatever he could in his free time to help me out. 10/10
Top notch service. Mary Hollis was awesome. Very patient and customer focused. Went over with me all the options and had me test drive 4 different bikes and custom fit them for each test ride.
Great service and timely delivery!!!!
Everything!! How they take care any problem in the bike
Service and communication is great. Fantastic!!!
Sales and service people are friendly and helpful.
The Sales Team and Service are top notch! Great Experience!!
Professionalism and kindness
Great service, very competent. I am out of town, so the schedule was adjusted so it was a shorter time for me to wait.
Quality products and service
The staff is very knowledgeable and helpful.
Steven was extremely helpful.
The tune up on my bike was superb. Good as new
The service team in Vinings is the best! Always willing to help with a last minute issue and are great at assessing issues and getting you back on the road. For bigger service projects, they get it scheduled and meet their commitments. High quality work! Thanks Steve, Kevin and the rest of the team!
The entire Vinings staff is courteous and helpful!
Just an amazing experience. . This is what world class customer service looks like.
Very helpful staff and great service!
Heather was great. She had an answer for all my questions. She checked back with me over the course of the next month. She also made recommendations about another bike I might want to consider. I like that the service on the new bike is included as long as I own it.
I visited Atlanta Cycling - Ansley for the first time. I was impressed with the first impressions. Noah saw us already pulling up to the parking lot and had already offered to open the door for us. We already knew what we wanted and he directed us straight to the bike. He was knowledgeable of the bike and listened to my concerns as well as curiosity. He was patient and even gave me options before completing my purchase. I was in no way rushed or pressured. This was my first time purchasing a road bike and I would recommend anyone whether beginner or advanced cyclist to come here and support Atlanta's local bike shops.
Great service, friendly staff.
Obviously, the products are fabulous – maybe not cheap but fabulous.
More importantly, the service is outstanding follow through is impeccable.
You can certainly buy a cheaper bike but tell me who’s gonna fix it.
Very good experience here! The young man with curly hair helped a lot! Professional and experienced, I will definitely come back if we have more needs.
Truly, the helpful approach of all staff and manager.,;,
From welcome to assistance at the exit.
Always a great experience at Atlanta Cycling. Always leave with a better understanding of my bicycle. People that work there are very knowledgeable.
I like the customer service. They always help me and willing to look at my bike. They fix it right on the spot when there is just minor adjustments needed. John, Michael, Kevin and the real young guy, I cant remember his name, are always great help and have great advice. I never feel intimidated. I know I don't know anything about cycling and learning and they are always encouraging and happy to see me.
I can always count on the service guys to be honest and interested in helping with our bike issues. We've been in a number of times and everyone seems to enjoy their jobs and want to figure out what is needed. Sort of like a "trusted mechanic" for bikes. Thanks!
Great shop..... built a number of bicycles... just in the other day... good visit.
The guys in Roswell are terrific. Skylar is awesome and always helpful.