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Client Testimonials
The carpet feels so soft after cleaning
The tech showed up on time and went right to work. Carpet and rugs were cleaned quickly and they look great.
I like that no chemicals are used. Also, it is nice that the truck provides water, eliminating the need for a water source.
The serviceman, Zak, was very professional, courteous and did a good job explaining procedures. Keep him happy!
Good job and people
Your technician, Jim, did a very thorough job. He also answered my questions about how your products work and how to better take care of my carpet. I will definitely recommend your services!
Aaron was very professional and friendly. He was here on time and did a great job.
A second visit to take care of a few reappearing small spots was totally successful! Jose was friendly, professional and of course, an expert who handled the situation beautifully. Thank you all at Zerorez for ensuring another loyal customer.
Linda Sheahan
Tim has told us that we should report back when we have the boxes off the floor because we were likely to find more stains than the two or three we have already shown him. We will call him back soon to see what can be done.
I really like the customer service from the techs. Have used them twice and was extremely satisfied.
chemical free, Jose was very professional
I'm very satisfied that James came out and re-cleaned the areas of the carpet that had been missed. He did a great job, was organized & accomplished the task quickly. Thank you for making things right.
carpets look great. I like that they aren't sticky afterwards. our guy was very polite and helpful
my only question is: when I called, I told the lady on the phone that a co-worker had you guys clean out their dryer vent that goes from the dryer in the house to the outside. I asked to have that done and she said sure and quoted me a price. the technician told me your company does not do that. you only do the vents in the house (air ducts - furnace) so I was a little surprised about that.
I was very pleased with the tech and the service offered. The carpets look clean but in two spots the carpet buckled after the cleaning. I am waiting to see if the carpet returns to normal. I will call on Monday July 11 if it doesn't as it may need restretching.
Considering the condition of our carpets, you got them to look as good as they are going to get. I appreciate the honesty in the eval once you got here. Did a nice job. The man who was here really did do a lot of work to attend to the issues we had going.
Arrived on time, carpets look nice and dry quickly.
Logan was awesome! He found spots I hadn't seen. He got a HUGE stain out of my living room that I figured my only option was replacement. It's been 4 days and I have already told many people about it and some will be calling soon.
not using soap that leaves a residue on carpet
The service technician was very professional and worked very hard to clean my carpets and couch.
We liked the idea of not using chemicals to clean our carpets because we have two little ones.
I like that there are no harmful chemicals.
Nick is a great technician. He polite and quick and the carpet looks great!
The woman I dealt with on the phone was pleasant and organized. The person who did the work on site was was also very good, got right to work, worked hard, did a very good job.
Green products , great service. Friendly staff
You did a great job cleaning my carpet. Service was prompt, courteous, and efficient, and the carpet looks great.
Jose was so very efficient and friendly! I highly recommend him and Zerorez!
Zach was awesome! Prompt, personable and knowledgable!
It was done well, service tech called ahead
The tech was very good at explaining the best process for cleaning our carpets. They look fabulous and feel like they are brand new. Not sticky or full of residue. This is our second time using zerorez and I won't use anyone else for my carpets.
Your service was professional in respecting my time, paying attention to detail, and at a cost was reasonable. The technician explained was the process entailed and answered any questions I had with clarity and friendliness. But most of all, after a week or so I mentioned that a few small spots seemed to reappear, so your manager immediately responded and had a technician come back to my home to assure everything was finished to my complete satisfaction. The true test of superior customer service is when there is even the slightest hiccup. Your company is excellent! Thank you.
My rugs are very clean.