based on 349 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional help is what they provide in a very timely fashion 👌!
You work with the customer as a team. You adjust to your customer's needs, likes and dislikes. Your reps are friendly.
Always go over and beyond!
Good Techs!
you have rid our space of mice
We never hear from anyone and the billing is a mess.
prompt and efficacity
Professionalism of the technicians
Customer service representative Apollonia Hernandez, is great. She replies immediately and is always very helpful when I need questions answered.
Prompt and dependable.
Great and professional .
Reliable, willing to address new needs on regular visits. Technician cooperative & friendly.
Assured are all professional and prompt in their field.
good services
Very good job and professional
Service department is uncooperative making it difficult to arrange for service.
Lack of response and communication
Great service is always provided & the staff is efficient, friendly & reliable.
The service
Excellent!
Representative is very professional. Service is on time.
We had our first visit on Friday, June 6th. The gentleman walked around and left. No traps were laid down in any of the offices, kitchen or outside in the freight. Our last exterminator, Bill, went into each office and inspected the office and laid down bug traps and put both rodent and bug traps outside in the freight elevator area where the garbage is kept. The gentleman on Friday did not introduce himself or ask what we would like to have done. Unless this was a first time site inspection, he didn't mention it.
Amazing service and professionalism from their staff.
I can call to make an appt. I can call the day of the appt. to get a window. The technicians are polite and efficient.
This is the first time I have been dealing with Assured Environments that the fellow did a comprehensive inside and outside pest control beyond checking the mouse boxes. We had a significant ant problem inside and he used the gel bait but in 4 days the ants were back. For $600 a month, I expect better.
Very communicative
Service was completed as scheduled
We have had issues with the scheduling in the past, however Carlos has been a great asset to your organization and is rebuilding our confidence in your company.
Very professional