based on 1372 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appointment times are never kept and when the technician comes they rush through and don't pay attention.
Reliable service and resolves issues immediately.
Fast and knowledgeable
You should call ahead when you are planning on coming. Or even email! You obviously have my email since you sent this survey.
Good communication this week
In Aparment you must to apply something different to combat the mice
I see you only put glue but glue just catch the mice we need something to finish it
I want to be sure that you come to my home for my monthly visit on the date we agreed on. i.e. the second Wednesday of the month in the morning. That happened yesterday. Hopefully that will continue. Thank you.
Consistant and thorough
I have been using Assured for over 15 years. The customer service is great very responsive.
The Techs were very professional and explained what they doing .They did a great job !!
Excellent, on time and very professional.
Prompt, efficient and effective
Everything
I am a resided manager, assured soon this contract by showing that they hire Techs with experience and the ability to think on their feet. Solving problems that others can't.
Name removed
Prompt attention to concerns.
The professionalism consistently comes as scheduled.
The tech is great discusses
Additional Follow- up from office level cust service rep
Professionalism in getting the job done as scheduled
best in the business
I like it because they are always in time they doing great job I appreciate and thank
There seems to be an issue with scheduling although we’ve been a client with the same schedule for years. Invoicing is a major issue. We are still waiting for January and February invoices. Communication needs improvement because we’ve communicated this numerous times to multiple people. Not a great experience.
The technician is friendly, and does what I ask of him.
Consistency with visits
Assured Environments suits our needs.
Reliable, thorough, friendly and professional.
Very Professional
Everyone I have every met or spoken with at your company is knowledgeable, professional and friendly. It is a pleasure doing business with Assured.
Professional from a to z. Top notch. A pleasure to deal with.