Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.S. Bike513
What do you like about our products and services?

Team is friendly and knowledgeable. I feel welcomed in the shop. Quality service work.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Kenneth Ray Trek Bicycle Fort Worth South
What do you like about our products and services?

Very good knowledge and grear service.

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.M. Free-Flite Bicycles Canton Road
What do you like about our products and services?

Friendly and helpful staff

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jack the Captain Marsh Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Great to work with, have had 30+yrs experience with bike shops, refreshing to see the professionalism throughout the whole process - product test riding, information on equipment, complete overview of bike upon picking it up, not just the here's your bike have a nice day...thanks for a great experience!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Mary Mallonbehrens Peak Sports
What do you like about our products and services?

high quality and fair prices and competent services. Who needs REI?

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.A. West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

Fast, professional, and friendly.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Kyle Mccormick Velorution
What do you like about our products and services?

Excellent service

Report a concern   April 8, 2026 — Rated 10 out of 10 by Shantae Holmes Foxboro Bike
What do you like about our products and services?

The guys in the shop were friendly and honest about the wait time, which I appreciate.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Bill Brady Blue Ridge Cyclery
What do you like about our products and services?

Great service, wonderful stuff, awesome products. They take great care of their customers with personalized service. Probably one of the best customer service experiences I have had over the past year ...not just one visit but every visit over the year!

Report a concern   April 8, 2026 — Rated 9 out of 10 by E.W. Trek Bicycle Golden
What do you like about our products and services?

Trent in the service department is very knowledgeable and accommodating. He was able and willing to meet my needs to get specific work done on my bike before a trip. The work is done well and tested to ensure safety and performance before signing off as complete. I’ve brought my bike here a few times and will continue to do so.

Report a concern   April 8, 2026 — Rated 10 out of 10 by F.M. Trek Bicycle Vaughan
What do you like about our products and services?

This is my 4th Trek bike. I find them reliable, good quality, and look good.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.L. Gateway Cycle
What do you like about our products and services?

Friendly and helpful. Had the equipment I needed for much less money than competitors.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Stephen Cheryl Cupps Trek Bicycle Oklahoma City
What do you like about our products and services?

Great customer service and Trek stands by their product!

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.D. Eddys Bike Shop - Stow
What do you like about our products and services?

The knowledgeable staff

Report a concern   April 8, 2026 — Rated 10 out of 10 by L.B. All American Bicycle Center
What do you like about our products and services?

Very helpful. Explained everything!

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.B. The Sports Den
What do you like about our products and services?

Mike and Pat are always so personable when you come in with a problem.

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.C. Evolution Cycles
What do you like about our products and services?

Knowledgeable and friendly staff.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Steve Exceen Idaho Mountain Touring
What do you like about our products and services?

Idaho Mountain Touring was awesome. Super helpful, great service, and they really came through when I needed it. Highly recommend.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Charles Wickwire The Spinning Spoke
What do you like about our products and services?

The Spinning Spoke is one of the friendliest stores in town. We always have great conversations as we shop for clothing or bike accessories, or wait while our bike is repaired. The Spinning Spoke is a Real bicycle shop, filled with new bikes and everything we need.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Tom Stein Trek Bicycle Chelsea
What do you like about our products and services?

Corey was amazing! He kept me informed. Answered all my questions.

Report a concern   April 8, 2026 — Rated 10 out of 10 by R.H. Danny's Cycles - Scarsdale
What do you like about our products and services?

Excellent and fast service. Top notch.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Don Kim Mueller The Bike Shoppe
What do you like about our products and services?

BEST bike shop in Weber County, professional, clean and ever so helpful.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Glenn Begly Rick's Bike Shop
What do you like about our products and services?

I wouldn't go anywhere else for any bike issue.
These guys are great!

Report a concern   April 8, 2026 — Rated 10 out of 10 by T.L. 2 Rivers Bicycle and Outdoor
What do you like about our products and services?

The people

Report a concern   April 8, 2026 — Rated 10 out of 10 by Craig Johnson Smith's Bike Shop
What do you like about our products and services?

Very welcoming and super knowledgeable staff. Thank you!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Kevin Duffy Scheller's Fitness & Cycling-St. Matthews
What do you like about our products and services?

Great place to purchase bikes and equipment from and great service!

Report a concern   April 8, 2026 — Rated 10 out of 10 by G.M. bikebarn
What do you like about our products and services?

The team is amazing!

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.C. Old Line Cycles
What do you like about our products and services?

Old Line did a great job fixing my son’s bike. They completed the work much sooner than promised. Prices were reasonable and they ensured his bike was good to go.

We’ll definitely be back.

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.F. Alter Ego Sports
What do you like about our products and services?

Kind and knowledgeable staff

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Shawnee
What do you like about our products and services?

Great service team


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