Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 14, 2026 — Rated 10 out of 10 by W.W. Wheat Ridge Cyclery
What do you like about our products and services?

Attentive and knowledgeable people. Great products

Report a concern   June 14, 2026 — Rated 10 out of 10 by A.M. Rockford Bike Shop
What do you like about our products and services?

Bob is the absolute best in the business. I trust him with all of my cycling needs and questions!

Report a concern   June 14, 2026 — Rated 10 out of 10 by 트렉 바이시클 해운대점
What do you like about our products and services?

친절한 서비스 만족합니다.

Report a concern   June 14, 2026 — Rated 10 out of 10 by M.G. Bike World (West Des Moines)
What do you like about our products and services?

The service is exceptional, very focused on your customers.

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.D. Phat Tire Springdale
What do you like about our products and services?

Excellent service. Employees were patient and friendly.

Report a concern   June 14, 2026 — Rated 9 out of 10 by A.S. ABC Bicycles on Central Ave
What do you like about our products and services?

Nice place to shop for bikes

Report a concern   June 14, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Redmond
What do you like about our products and services?

Nice staff, friendly, knowledgeable. Great service!

Report a concern   June 14, 2026 — Rated 10 out of 10 by S.R. Trek Bicycle San Antonio South
What do you like about our products and services?

I didn't buy anything for my bicycle, just a few GU Energy Gels, chatted for a few minutes and I left.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Robert Mosley Scheller's Fitness & Cycling - Lexington
What do you like about our products and services?

Service and inventory

Report a concern   June 14, 2026 — Rated 10 out of 10 by S.P. 7 Mile Cycles
What do you like about our products and services?

Good quick service for being a Saturday...!

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.B. Landry's Bicycles - Norwood
What do you like about our products and services?

Customer Service is very reasonable and personable.

Report a concern   June 14, 2026 — Rated 10 out of 10 by T.C. Still Ride Bike Shop
What do you like about our products and services?

Excellent service and price was great to get my bike fixed and back on the road fast.

Report a concern   June 14, 2026 — Rated 10 out of 10 by G.J. Bicycle Store Centenario
¿Qué es lo que le gusta de nuestros productos y servicios?

Buen servicio, amabilidad, precio

Report a concern   June 14, 2026 — Rated 9 out of 10 by M.H. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

My bike was repaired well after being left on the deck for the entire winter. The store promised to repair the bike in 11 days but it took 13 (not a big deal). I also bought a wider seat and a bike lock. The purchases were expensive but high quality.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Amanda Vondette Fresh Air - Thunder Bay
What do you like about our products and services?

Great Yeti cooler and thanks to the lady that carried the cooler to my vehicle 😎

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.H. Woody's Bicycles
What do you like about our products and services?

Prompt

Report a concern   June 14, 2026 — Rated 10 out of 10 by T.D. Bushtukah - Richmond
What do you like about our products and services?

The merchandise is good quality. The staff are friendly & helpful.

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.C. Breakaway Cycling
What do you like about our products and services?

Thanks for your help.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Damien Davoli Trek Bicycle Dayton Kettering
What do you like about our products and services?

Great service team, very knowledgeable and helpful.

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.F. Cycles Cadieux
What do you like about our products and services?

Très bon service lors de l’achat de mon vélo. Le vendeur connaissait son produit et à répondu à toutes mes questions.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Keith and Laura Abt Trek Bicycle Store - Middletown
What do you like about our products and services?

The team at Trek of Middletown was pleasure to deal with.

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.R. Eddys Bike Shop - Stow
What do you like about our products and services?

Your sales man was wonderful. I enjoyed the experience immensely.

Report a concern   June 14, 2026 — Rated 10 out of 10 by L.C.C.O. NRC Bikes - San Juan del Rio
¿Qué es lo que le gusta de nuestros productos y servicios?

Muy buen trato y servicio del personal

Report a concern   June 14, 2026 — Rated 10 out of 10 by 一条アルチメイトファクトリー箕面
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

信頼しています。
今後もよろしくお願いします。

Report a concern   June 14, 2026 — Rated 10 out of 10 by バイクエッグ
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

明るく感じのいい接客と丁寧な対応で非常に気持ちの良いお買い物ができました。今後ともよろしくお願いします。

Report a concern   June 14, 2026 — Rated 10 out of 10 by Nemanja Milesic Landis III
What do you like about our products and services?

Bought a discounted bike as I wanted something that would work for a few years as it is my first mountain bike. The rep at the shop helped me with a discount on pedals as the website offers 10% for first time buyers but due to the bike being on sale, the discount would not apply. This is greatly appreciated. Also, the bike was set up and I was on my way fairly quickly after I arrived. Bought a few more items to get me started and I got pretty much everything I needed for a reasonable price.

Report a concern   June 14, 2026 — Rated 10 out of 10 by 트렉 창원점
What do you like about our products and services?

친절하고 제품설명이 상세합니다.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Doug Vollstedt World Of Bikes
What do you like about our products and services?

World of Bikes always has tremendous and friendly service.

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.W. Trek Bicycle Virginia Beach
What do you like about our products and services?

Always helpful and give great service.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Kenneth Nelson Trek Bicycle Rockford
What do you like about our products and services?

I can’t say enough positive things about the service I received over the weekend of Ironman Rockford. I had a serious issue with my bike that would have kept me out of the race, but you were able to get everything resolved in time for me to worry about other things.


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