Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.I.F.S. NRC Bikes - Jurica
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención. Nos han resulto todas las dudas e inquietudes

Report a concern   April 8, 2026 — Rated 10 out of 10 by M.G. Bicycle Store La Roma
¿Qué es lo que le gusta de nuestros productos y servicios?

Rapidez y eficiencia

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.D. Trek Bicycle Upper West Side 72nd
What do you like about our products and services?

Excellent and professional service and advice. Service completed as promised.

Report a concern   April 8, 2026 — Rated 9 out of 10 by Harry Fogle Trek Bicycle Germantown
What do you like about our products and services?

The Trek products are of good quality. The products are typically priced higher than other brands,

Report a concern   April 8, 2026 — Rated 10 out of 10 by L.K. Trek Bicycle Walled Lake
What do you like about our products and services?

Very friendly and helpful staff. Had the item I was looking for.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jenny Shelton Bay Cycles
What do you like about our products and services?

Very helpful and extremely knowledgeable! How retailers used to be. Never felt rushed whilst in the shop and nothing was too much trouble. Definitely recommend this shop !

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.D.P. Vanheste Sport
What do you like about our products and services?

Paaszaterdag om 1730u kwamen we in deze winkel, omdat een elektrische fiets half van het fietsrek was gevallen op de autostrade. Wat een ongelooflijke service hebben we mogen ervaren!!
Deze mensen hebben nog 2 uur aan de fiets gewerkt, nieuw stuur erop, nieuwe bekabeling gestoken, slag uit de wielen gehaald en wat nog meer... en dit net voor Paaszondag.
Gewoon omdat ze wilden dat wij fijn een weekend aan het zeetje konden gaan fietsen.
Top service, vriendelijk en dan ook nog eens betaalbaar.
Een dikke dankjewel! Julien en Nadine

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.J. Trek Bicycle Store of Cape Coral
What do you like about our products and services?

very helpful and did a great job with my bike

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.A. BC BIKES
¿Qué es lo que le gusta de nuestros productos y servicios?

Servicio al cliente

Report a concern   April 8, 2026 — Rated 10 out of 10 by L.F. Ridley's Cycle - Westhills
What do you like about our products and services?

Staff is very friendly, great experience to shop there. Could be more inventory for accessories and parts but overall it is great experience.

Report a concern   April 8, 2026 — Rated 9 out of 10 by G.L. Cycles Cadieux
What do you like about our products and services?

La rapidité du service. Les bons conseils et explications du produit. J'aurais aimé toutefois me faire expliquer comment ajuster le casque afin de me faciliter la tache rendu a la maison

Merci

First name removed

Report a concern   April 8, 2026 — Rated 10 out of 10 by Larry Neipling Jax Bicycle Center - Long Beach
What do you like about our products and services?

expert in Bikes

Report a concern   April 8, 2026 — Rated 10 out of 10 by Sean Capone Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Friendly, knowledgeable, great service, very neighborly.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.M. OneTen Cycles
What do you like about our products and services?

Kat was really nice and took time to show me the bike and make sure it was registered with Trek. Thanks again!
First name removed

Report a concern   April 8, 2026 — Rated 10 out of 10 by R.R. Trek Bicycle Paramus
What do you like about our products and services?

Staff was great and David was awesome..

Will be back

Name removed

Report a concern   April 8, 2026 — Rated 10 out of 10 by Rob Auffrey Dedham Bike
What do you like about our products and services?

High quality professional service,l. Good products at reasonable prices. Friendly and courteous staff. And Lucky the Cat!
What more can you ask?

Report a concern   April 8, 2026 — Rated 9 out of 10 by T.T. Trek Bicycle Royal Oak
What do you like about our products and services?

Preform all services in a timely manner.

Report a concern   April 8, 2026 — Rated 9 out of 10 by T.T. Trek Bicycle Store London
What do you like about our products and services?

Good information and service

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.S. Cube Store Dessau
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Es wird sich immer Zeit genommen und die Beratung ist1A

Report a concern   April 8, 2026 — Rated 10 out of 10 by M.M. Bicycles Unlimited
What do you like about our products and services?

Professional assistance with my purchase

Report a concern   April 8, 2026 — Rated 10 out of 10 by C.S.M. Cycle Therapy
What do you like about our products and services?

Always very personal service from staff who know bikes! I never feel pressured into making a purchase. No upselling.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Mark/Cindy Hertzberg Trek Bicycle Store Racine
What do you like about our products and services?

Fast and excellent service

Report a concern   April 8, 2026 — Rated 10 out of 10 by Emily Kendall Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Everyone was so sweet. I was helped through the entire process, and they were all so knowledgeable and friendly.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Michael Watkins Trek Bicycle Geneva
What do you like about our products and services?

Knowledgeable sales staff, very helpful, and followed through with a very good first annual tune-up.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.G. Bar Harbor Bicycle Shop
What do you like about our products and services?

Super friendly and insanely fast turnaround

Report a concern   April 8, 2026 — Rated 10 out of 10 by Lindsay Aragon Scott's Bikes
What do you like about our products and services?

Good people. Multiple staff members helped me figure out what pedals were the best value. Great experience!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Bart Mueller Bike Mart - Prosper
What do you like about our products and services?

Professional and thorough.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.F. Cube Store Gera
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr nette und kompetente Beratung!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Stephen Delger Mountain Sports
What do you like about our products and services?

I like that staff know me; are kind to me; and that they call me by name. I also appreciated the graciousness that Emerson showed as he installed my bicycle seat. Well done!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Peter Taylor Danny's Cycles - Darien
What do you like about our products and services?

Dan's cycles has provided prompt professional services for me over the course of two bicycle "life times" proving all the information and detail about repairs and maintenance performed on my bike, often getting the work done ahead of schedule. Much appreciated! Peter


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