Customer Testimonials
I live coach Angie and so do my kids.
Wonderful instructors and we love being greeted by Ms. Danni when we arrive for class! Ms. Danni is always making sure everything runs smoothly.
Everyone with Miller has been amazing. We love our swim family and can’t thank you all enough for the commitment you have with teaching safe water experiences for our kids.
Everyone is very nice. I was nervous about starting classes as an adult, but everyone was very friendly and welcoming. Jan is amazing and I'm so excited about the progress I've made. She's very patient and helpful, I couldn't be happier to have her as an instructor.
All of the teachers and staff are so nice and supportive.
Ms. Nicole is a wonderful teacher. She was patient while also pushing my daughter to develop more skills. My daughter always looked forward to lessons, because she made them so fun and they both showed a lot of pride in the work that was being done.
Coach Lucas is amazing with my typically quiet and shy kid. The facility is always clean and welcoming
We’ve had such a wonderful experience! My son is really enjoying his time, and I can't say enough good things about the instructors—they're super professional and really know their stuff. Plus, the entire staff is so helpful and friendly. Thank you for everything you do! to us
My daughter received great instruction and is swimming very well now. She loves going to her weekly class and feels very comfortable with her instructor.
Atmosphere
Knowledgeable staff
Cleanliness
Professionalism
Our instructor is fantastic, but she is likely the only one that would be able to work with my special needs child effectively.
All of the service personnel are very nice and seem to be so caring of their jobs. Also, it is so great that there is fresh coffee available.
Instructors are fantastic!
Warm and friendly staff, great communication, the facility is designed well for quick transitions before and after lessons, and inclusive practices.
I love water aerobics and my granddaughter has gotten over bad swim habits with her lessens.
Small good classes and teachers
The classes were small, the instructor maid sure that I knew how my child did , what they were going to be working on. Great communication.
Very friendly and effective. I just wish they could practice for an hour, but I see how busy it gets.
We do private lessons with Mr. Ethan. I love that the sessions are tailored to the things that my son has the most difficulty with. He is firm but really friendly with my son and my son absolutely loves working with him and has made great improvements
We have attended swim lessons at safesplash on and off for approximately 2 years. The staff at the Decatur location have been great. They are warm, enthusiastic and patient. We have very much enjoyed being there.
The changes to corporate policy regarding the length of time needed to cancel and the credit you receive for makeup lessons have been unfortunate. Those changes combined with the general inflexibility of customer service staff make it difficult for us to want to attend lessons again.
She learned to swim and has fun!
This was ALL AROUND one of the best customer service experiences that I’ve had since I moved here last year. From the initial phone call to the lessons, every single person along the way, which there were many, went above and beyond checking in on us and making sure everything was good. My kids loved being here so much and we are very excited to do lessons here.
Staff is great!
1- should have children by stairs so easier for mom to get baby in and out
2- pool stated is heated and it’s FREEZING
Other than that its AWESOME!
We love the high level stroke expertise and 1:1 coaching!
Love the Owasso team!
The instructors were very motivating and caring with the children. They have built up a trust within my son so much, that he is no longer afraid of the water.
I love the small class sizes and the extra precautions taken by having extra eyes watching all the kids. We have taken swim classes at other local swim locations and this is by far the best!
My son has excelled in both his confidence in the water as well as the skills he has learned and accomplished. I love the small ratios, it gives me peace of mind in knowing he is safe in the water. I also enjoy the updates knowing about his progress through the app but also during their splash and tell times!
We love our instructor and everyone at the Cool springs office!
All three of our kids have taken lessons here for about a year. They always greet my kids by name when we walk in the front door and they are effective and caring during lessons. Scheduling was easy and they are very helpful when changing enrollment days/times. The process to make up lessons is straightforward and accessible. We love it there and would recommend to other families!