Customer Testimonials
Mrs Brenda the Instructor is very good. Pushes kids to learn and excel.
Knowledgeable desk staff, great communication calling me when a class was cancelled, accommodating to schedule a makeup, easy flow in the dressing room
Age appropriate activities for the lesson
The instructors here are amazing! Very nurturing and patient especially with my daughter who has problems leaving my side. I can’t say enough great things about this place from cleanliness to the kind staff!
The atmosphere, structure and skill building.
The staff and instructors are very kind and attentive, and my children have gotten more confident in their swimming.
Friendly staff
Teachers challenge the kids in an encouraging way. My child has made a lot of progress
Personal connection with instructor and swimmer.
Patience and understanding for swimmer.
Accommodations for swimmers needs.
My swimmer enjoys SafeSplash because she has fun and feels safe.
The instructor is amazing (we typically have Alexis).
All of the staff are so helpful and friendly.
The app has been easy to use.
The make up tokens are very convenient and useful, and easy to use/schedule.
Crystal is awesome ! I have learned so much from her. She is an excellent teacher.
I am amazed at how quickly my child has picked up swimming, starting as a beginner and now progressing to the intermediate stage. He really enjoys his instructor, who has been fantastic in guiding him. As a parent, I appreciate being able to discuss my son's progress with the instructor.
The pool is always clean, including the changing rooms and other facilities. The front desk staff are always welcoming and greet me whenever I arrive or leave. Overall, our experience has been excellent!
My daughter previously went to a competing swim class company (Big Blue). She didn't like it and the whole place just felt like a machine trying to move kids in and out quickly like an assembly line (...I get it, they need to make money). However, SafeSwim Chanitly is very different in all the right ways and we are sold!
SafeSwim Chantilly really paid attention to her needs and communicating instructions in a way she understood. She was so excited about her initial lesson she immediately asked to come back (... I had to force her to go to Big Blue). One small but important thing I LOVED .... SafeSwim ensures kids know how to push up to get out of a pool on their own from deeper water. That really showed the emphasis on Safety to me.
Additionally, the location manager (Jen) was awesome. She did an excellent job explaining everything to me as the parent and making my daughter feel comfortable. My daughter is now excited to learn how to swim and I'm excited she wants to!
I lke the fact that my daughter has l progressed with her swim lessons. I like the fact that whenever there is an issue and you call they make a way to fix the issue. The swim instructor also really nice to the student s
Very friendly, accommodating and professional
My toddler loves her swim days! She gets excited every Monday to swim with Ms Ashley. All the instructors are so patient and great with the kids.
The trainer was very nice and had a lot of patience with my son made sure he was comfortable .an even talk to me about him I really enjoy the experience.
Coaches were clear, positive, and accommodating
For toddlers, I do appreciate the singing and connecting with other parents while receiving instructions from the instructor.
For older kids, I appreciate them working with each child individually
Glen Brown has been a great addition! The facilities are great, and we love being able to work with Glen at Safe Splash.
The staff is very patient and kind!
Friendly staff and amazing swim instructors.
Appreciated how the entire group did not have to do the same thing at the same time, felt much more personalized
My daughter learned how to swim and you can see the differences.
I like the way coach is consistently trying to get best out of student.
Family friendly changing rooms
Friendly staff
The instructors are kind and patient
environmentally safe; clean facility; patient instructor
The class was fun for my kid and me. It was nice that they kept the kids and parents entertained. The instructor was knowledgeable and gentle with my 4 month old.
Our daughter looks forward to not just swimming every week but seeing and talking to the staff- especially Kenzie !