Customer Testimonials
I love the enthusiasm from the instructors. I like the small classes.
Friendly caring instructors
Silvana is so sweet and knows how to manage little boys and their antics. She does really well my overly sensitive 5 year old and my hyperactive 4 year old. She doesn’t scold my 4 year old for not sitting still or being loud (he really can’t control it). She is also so encouraging to my 5 year old who really lacks confidence in himself. He even tried the butterfly because she encouraged him to try. She really is very good. Both boys know how to be safe in the pool but I like having them in activities. The place is clean for now but I worry it won’t stay because of the location.
The transition to SafeSplash has really been so much better than Ripples was. The team are really working to make the experience painless and positive for kids and adults. They are also willing to work within your needs and expectations for scheduling and progression of students. Hoping my kiddos will continue to make progress here!
Flexibility and the kindness of the instructiors
Care from instructors and fun environment
We've been trying to get my son to swimming, he's always scared of water and he has a lot of energy, we tried to teach him ourselves but he's too distracted and too clingy. Chloe his first instructor at swim splash displayed patience and willingness to teach kids with her own strategy. Mathias who did our initial registration was very helpful and welcoming he walked us through the classes and the facility.
We would definitely recommend.
The instructors are professional and really challenging to our daughter. They are not just reviewing a schedule, but truly honing in on shortcomings to improve competitive skills.
I liked that both of my swim instructors were patient and kind to me.
Friendly environment no matter who the teacher is
The staff particularly Laurel and Cameron! They are top notch, dedicated, conscientious and gifted! Thank you for such a GREAT experience! The teaching is delivered with love and expertise!
Thorough communication regarding swimmer’s skills and the fact that safety is a priority
Our daughter looks forward to not just swimming every week but seeing and talking to the staff- especially Kenzie !
Mrs Brenda the Instructor is very good. Pushes kids to learn and excel.
Knowledgeable desk staff, great communication calling me when a class was cancelled, accommodating to schedule a makeup, easy flow in the dressing room
Age appropriate activities for the lesson
The instructors here are amazing! Very nurturing and patient especially with my daughter who has problems leaving my side. I can’t say enough great things about this place from cleanliness to the kind staff!
The atmosphere, structure and skill building.
The staff and instructors are very kind and attentive, and my children have gotten more confident in their swimming.
Friendly staff
Teachers challenge the kids in an encouraging way. My child has made a lot of progress
Personal connection with instructor and swimmer.
Patience and understanding for swimmer.
Accommodations for swimmers needs.
My swimmer enjoys SafeSplash because she has fun and feels safe.
The instructor is amazing (we typically have Alexis).
All of the staff are so helpful and friendly.
The app has been easy to use.
The make up tokens are very convenient and useful, and easy to use/schedule.
Crystal is awesome ! I have learned so much from her. She is an excellent teacher.
I am amazed at how quickly my child has picked up swimming, starting as a beginner and now progressing to the intermediate stage. He really enjoys his instructor, who has been fantastic in guiding him. As a parent, I appreciate being able to discuss my son's progress with the instructor.
The pool is always clean, including the changing rooms and other facilities. The front desk staff are always welcoming and greet me whenever I arrive or leave. Overall, our experience has been excellent!
My daughter previously went to a competing swim class company (Big Blue). She didn't like it and the whole place just felt like a machine trying to move kids in and out quickly like an assembly line (...I get it, they need to make money). However, SafeSwim Chanitly is very different in all the right ways and we are sold!
SafeSwim Chantilly really paid attention to her needs and communicating instructions in a way she understood. She was so excited about her initial lesson she immediately asked to come back (... I had to force her to go to Big Blue). One small but important thing I LOVED .... SafeSwim ensures kids know how to push up to get out of a pool on their own from deeper water. That really showed the emphasis on Safety to me.
Additionally, the location manager (Jen) was awesome. She did an excellent job explaining everything to me as the parent and making my daughter feel comfortable. My daughter is now excited to learn how to swim and I'm excited she wants to!
I lke the fact that my daughter has l progressed with her swim lessons. I like the fact that whenever there is an issue and you call they make a way to fix the issue. The swim instructor also really nice to the student s
Very friendly, accommodating and professional
My toddler loves her swim days! She gets excited every Monday to swim with Ms Ashley. All the instructors are so patient and great with the kids.
Teachers are friendly and do a great job in making it a fun experience for our kid to learn to swim.