Customer Testimonials
Hanna & Aidan helped organize my move and provided frequent updates. The actual movers were extremely prompt, efficient, hard working, and very friendly & accommodating.
Cross border moving is extremely stressful - QMM made it as painless as possible. Highly recommend!
Great leader and crew!!! Thanks
We had a great experience working with QMM. Every single person we worked with was professional, helpful and went above and beyond to help our move be a success. Francis Leal and Lorraine Baird were excellent in coordinating all the details. Our drivers Steve and Angela were beyond amazing. They took care to make sure all our belongs were packed appropriately to arrive without damage. They put together hardworking, professional teams on both ends of the move. We would not hesitate to use QMM in the future. Moving is stressful enough without the complexity of dealing with customs. Everyone made sure all the appropriate paperwork was filed and the import/customs process went smoothly with no issues. Thank you for all your help. We couldn’t have asked for a better experience.
Extremely helpful with the complexity of moving from the USA back to Canada. Kudos especially to Hanna who was very responsive.
The service was amazing and John was a pleasure to work with. Our moved arrived at our destination 3 days earlier than they told us and we were very impressed with the helpers too.
Overall I have to admit I will definitely use QMM for any future move.
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You can use my review if you don't have to use my name.
Regards
Name removed
All-around professional, capable crew. Fast. Friendly.
QMM made moving my items from the US to Canada as easy and seamless as possible. They delivered in their expected timeframe. Everyone was very friendly and they were great to deal with.
Nice people to deal with. Great communication . Picked up our belongings and delivered promptly
Loved the service especially how operations kept to agreed time with helping to move my household goods. Would highly recommend to friends and family.
John and his coworker were very accommodating and considerate of our needs. Although we do have a few damaged items, we're still very happy with the support provided.
Thanks,
First name removed & Nicole
We were in good hands from the moment we started. The entire QMM team was very professional and personable, ensuring we understood the various steps of the moving process right up until final delivery. With all that goes on at the same time during a big move such as ours, it was nice to know we were working with people with experience and quality service.
Everything went very smoothly for our move. We were exceedingly impressed with Karl and his crew (both packing & moving out as well as moving in). QMM continues to be our first choice for movers and we recommend them highly!
It was a good service in my country, and in Canada when my Air shipment arrive.
I also like the continuous information about my shipments.
Thank you for nice work during our move.
The experience was practically as described to me, leaving out any guesswork and/or most stresses. The estimate was pretty close to quoted on which is the big stressor. The difference was under or close to 500$. I moved the province over and it took three days, that included packing, loading and unloading at the new place
We had an amazing experience for our recent move from Seattle to Montreal with QMM! Everyone we worked with went above and and beyond to make sure our move would go smoothly. This was very important for us moving across the continent and the border with 3 small kids. The initial quote was very accurate and the fixed price gave us confidence from day one. We received extra help from our move coordinator Hanna to import our vehicle from the US into Canada even though we would be driving it ourselves. And our truck drivers Steve and Angela were really amazing and gave us confidence that our goods would be safe with them! We would recommend QMM to anyone moving long distance within Canada or across the border.
Very happy with our experience. The movers were quick, efficient and took great care of our possessions. Will gladly recommend to friends and family.
Absolutely and 100% recommend QMM. Jeff and his team were timely, professional, thorough and careful with the packing and moving process. Aiden was great in the initial quote and agreement process while Hannah provided a lovely white glove service, checking in on us every few days and keeping us updated throughout. We are going to be loyal clients of QMM thanks to this wonderful team who made our move from Toronto to Raleigh seamless.
The physical aspects of our move was stress-free mainly due to Don Dingwall, the driver, and the packing and unpacking crews that he hired at both locations. We could see that there was a mutual respect and trust between the driver and the crews. Both had the same objective of doing their tasks with care and efficiency. The financial aspect of the move did not go as smoothly as I expected. I needed to make a wire transfer in USD to pay for the move because the cost was above what a credit card could support. First an information sheet entitled 'QMM Banking Information 2021 - USD Payment.pdf' was sent to me. It contained the QMM CAD bank account information. After my American bank informed me about the error, I contacted QMM for the correct banking information. The information sheet entitled 'QMM Banking Information 2023 - USD Payment.pdf' was provided. The American bank needed the Beneficiary information. The QMM 2023 USD Payment.pdf only provided the name of the Accounts Receivable agent. I used that information in my second attempt to wire the funds. Again the American bank rejected the transfer request because the Beneficiary information was wrong. I contacted QMM again to ask for the correct Beneficiary information. With finally the correct banking information, my third attempt to wire the USD funds succeeded. To sort out the problems, I had to go through three levels of financial staff at QMM. Thankfully the financial staff understood the problems I was having to make the payment and did not stop delivery of our property. QMM received payment 2-1/2 weeks after our property was delivered. While most of this text is dedicated to the financial problem I had, I do not wish to give the impression that we are dissatisfied with the service we received. A cross-country, cross-border move is a stressful experience. QMM provided us the help we needed to move back to Canada. Thank you.
From the moment we had contact with Francis, the estimator, through Lorraine, the move coordinator, to Nathan the packer, loader, driver, and his assistant Leo, we have been blown away with the professionalism, courtesy,honesty, and helpfulness of this team, we would , without hesitation recommend them to our closest and dearest friends!
What an absolutely amazing team!
Best of luck
George and Debbie Lavoy
Our experience with QMM was excellent! The guys worked efficiently and quickly to get our things packed and placed on truck for our move. They were professional and courteous at all times during the process!
Everything arrived safely and was unpacked quickly and timely in our next location!
It went so smoothly and quickly that it made a very stressful time much better.
We would use this company again and would definitely recommend to anyone with a move coming up!!
Great service! The driver, Tyler was very helpful, and they unpacked everything well in my move in location. Thank you QMM!
Working with every level of staff was really nice. Everyone was super nice and patient with me to get back information, finding parking for the truck and just through the whole process. In a stressful time, it was nice to have that section of my move not be as stressful.
The kind and supportive attitude of the people who organised my move, and the men who collected and delivered my possessions was much appreciated. I especially am grateful for the care taken with my art work and guitar. When things went awry for me because of a flood in my new home, it was a relief to have my things safely stored until it was safe to deliver them.
We have moved many times within Canada and regardless of the circumstances it is generally stressful. We have to say that QMM went out of their way to relieve us of as much of the stress as possible. The same team packed, loaded and delivered our belongings. They made sure they did everything we wanted them to do and were more than willing to pack more things, move furniture to different places etc. They were great to deal with. The whole experience went as smoothly as possible.
Very careful with furniture,
Packed everything with care,
Fast
Friendly
Would definitely use again
Fantastic service from end to end. Moving across country was daunting but QMM made it easy.
Amazing move coordinator to packing and movers. I would definitely use again when I move and recommend anyone looking for a seamless, well coordinated and professional team that you can trust.
Thank you!
Hanna was a great helper in the office. And both the drivers who picked up (Madhes) and dropped off (Zoltan) were fantastic: personable, hardworking, and careful. It was an entirely positive experience.
It's with complete confidence that I recommend Quality Move Management to anyone who needs a professional team. From start to finish, this group of efficient courteous people ensured that every aspect of my transition from BC to Ontario was seamlessly organized. This is the 2nd time this Allied Agent took me across the country. There were no glitches. I had several complicating factors for QMM to consider and they did so, without any concerns. They lived up to their reputation: The Careful Movers.
The people were very nice and helpful. The only thing that gave me anxiety was waiting so long to get a move date.