Customer Testimonials
Everyone on the team provided excellent service that exceeded our expectations. Tara Schneider, Amanda LaBrie, and Curtis were professional, timely, and highly knowledgeable about every aspect of our move. The entire team ensured that all necessary paperwork was prepared and provided, making our transition at the border smooth and stress-free. Curtis was exceptional at packing and unloading our belongings with great care, plus he remembered where everything was located better than we did. We are extremely grateful!
Sincerely,
Janetha and Robert Edwards
The entire team and crew at QMM were a pleasure to work with. Thank you for your help with our logistics and our move. We appreciate that it was more complex than most local moves, but you handled it expertly.
Great moving company! From the sales process through the delivery we were kept well informed. All events happened on schedule. We appreciated the professionalism from everyone we met along the way. Our goods arrived in perfect condition. The driver went out of his way to deliver our goods to our door vs using a shuttle. We really appreciated not having to move our goods twice to get them into our cul de sac. A great experience overall. I would use them again for sure and recommend them anyone with a cross-country to USA to Canada move.
Very efficient, very careful in loading and unloading the goods to avoid damage. Also very friendly and helpful.
The move went very smoothly with the friendly staff you sent. They were efficient and skilled at packing up and moving the furniture. We’re happy with the service you provided.
Karl (Driver) was on time, communicative and kept us informed throughout the process from the time he showed up to the time he left our new home. Tara and Jennifer (sales / move coordinators) were also very responsive and provided us great tips on packing and setting the right expectations with us. The packers / loaders from our original home were all very hard working and amicable - very thoughtful and responsible for our belongings and took great care when moving everything to not damage our belongings or the walls / floors. The unloading team were very friendly, smiling, laughing, respectful and asked us repeatedly if there was anything that needed to be moved, or if there was anything else we could do!
All in all it was a fantastic experience from start to finish!
Excellence in all ways:
incredibly strong men, all gentlemen who treated us with respect, caring and open communication.
superbly organized
driven individually and as a team to solve every challenge together.
teamwork was carefully maintained by the entire team as they performed superhuman tasks
The entire team felt like family.
What a great experience from everyone I encountered at QMM!
From Roland who helped with the quote, Lorraine who coordinated everything and who checked in often, Mike the driver whom I spoke with as he neared the destination and especially the two men who came to pack (they were quick, friendly and professional)
Great, seamless and stress free. Well done!
Very helpful, very professional and friendly.
Generally it was a good move - only one broken item but missing small things and the boxes were not labelled correctly - for example one china box said glassware but there were only 2 glasses in the top and the rest was pots, pans and baking items so it was difficult to find the things I needed right away.
I've moved with QMM twice now. Both times were smooth and fast, and the movers were friendly.
Both pick up and delivery crews were excellent. Incredibly professional and cautious with my things and house. They were on time and worked efficiently.
Service was great the move was well guided great moving team nice couteous and efficient!
Thank you!
From my initial phone call, to the follow up after the delivery of my belongings - it has been a wonderful experience.
Francis with QMM was the first person I contacted. I was in a bit of sticker shock when he gave me the first quote, but he was very pleasant to talk to, knowledgeable, and transparent about pricing. He was also very understanding when I decided it just wouldn't be worth it to send so few items and pay that amount. There was no sales pitch or pressure that followed, which I really appreciated.
This was an emotional transaction for me, as I had just lost my mom, and there were items very special to me that I did not want to give/donate. I was certain that there must be a cheaper way to move these items from Alberta to North Carolina.
I contacted nearly a dozen different moving companies to get quotes and information about cross-border moves. There were lower quotes and other shipping options that might have saved some money, but none that I was comfortable with. The more companies I called, the more I learned about what was involved. A lot can go wrong with a transborder move, which could end up costing a LOT more, in the long run. Many companies were not upfront about several charges I would have ultimately been "surprised" with upon receiving my belongings. I went with my "gut - intuition" and called Francis back and scheduled the move, now with double the amount of items to be shipped.
Lorraine took over at that point and was amazing with communication from start to finish. She made what I would consider to be a very complicated process - extremely smooth and easy. The movers showed up on time for pickup, and delivery was within the window specified. Upon receiving my items, I noticed many of the furniture items had been more securely protected for the long journey.
I am beyond impressed and cannot recommend this company enough. There were no surprises throughout any part of the process...other than how incredibly smooth it all went!! Thank you all so much - I am beyond grateful to have my mom and dad's belongings with me now, in my own home.
QMM team were more than I could have asked for. From first contact through to the last box unpacked, they were responsive, professional and took great care of us and our stuff. It can be really hard to know who to trust with movers, but you can trust QMM. I couldn’t recommend them more.
QMM is the bomb for your moving needs. I was very happy with the move they did for me from Burbank, CA. to Boise Idaho.
Thank You,
First name removed M
QMM did Very Good Job, without any loss, I got my all stuff delivered very conveniently in just a week from East cost to West cost across the border! Thanks Heather & Lorraine for your well coordination and support to delivered by stuff safe and securely!
The staff knew the what they're doing for the process and quote was accurate with regards to weight and cost. Things went as stress free on the overall as possible.
Thanks QMM, and Roland and Lubna to, also a special congrats to Murphy and his family for a new born baby.
I will diffinently go with you guys again if I ever move.
Thanks for being Very Good QMM
Best
First name removed:)
Excellent communication from start to finish
At every step, from getting a quote or evaluation, to the pickup, to the delivery... everyone was kind, understanding, polite, and worked quickly and efficiently.
The next time I move, QMM will absolutely be who I call.
Very happy with the service.
The crew who picked up my belongings in Hastings Ontario were absolutely FANTASTIC
as we're the crew who delivered my belongings to SPRUCE GROVE .
Have used othe companies to move in the past but these guys are 100 % better friendlier
did not complain about taking boxes into the basement even offered to relocate anything if I had them put it in the wrong place.Super polite and made sure mats were on the carpet and flooring before they walked on it. One guy even took his shoes off every time he came into the house.
What more can you ask for. HIGHLY RECOMMEND
Aiden and Lubna were terrific facilitators for my housing journey from the Chicago area to Calgary. They answered all questions promptly, were very professional and always helpful. The QMM support team was great too. They made a stressful time very manageable and pleasant. Thank you!
The three key people with whom I interacted were all very helpful, professional and friendly. The process of generating the estimate was thorough and accurate. The program QMM uses generated a comprehensive list of the contents of our house which I could then double check to make sure I had not missed anything. This gave me confidence in the accuracy of the estimate and was a major factor in choosing them. We ended up taking some things in our car and left a couple of things behind so had the happy experience of the final bill being less than the estimate.
All of the communication with QMM staff was quick and clear. When one person was off or I emailed outside of their office hours, someone else answered.
The actual moving of our belongings went extremely smoothly. The only stress I experienced was having nothing to do while the crew expertly moved everything. They were all courteous and even a bit fun. The driver was clearly experienced and on top of everything. It’s hard to imagine that the move could have gone any better.
Thanks!
My possessions traveled a long way and only one item was damaged. Packaging was incredible and when they arrived, someone met me at Customs for clearing. I will definitely used QMM in future.
Professional staff. Couldn't have done our move without them. Highly recommend for a large or small move. Transition was seamless.
Great service and scheduling. The movers were on time, took excellent care of furniture, boxes, and the interior of the house while carrying items up stairs and through hallways, etc. They were friendly and worked fast and efficiently. I would highly recommend QMM!
The team were very organised in all aspects - quoting, packing, timing and efficiency. They did a great job with no damage to the house or the equipment. Very happy!
A great team and a great job as always
We loved how responsive and informative they were. The on site movers and driver were phenomenal and very thorough. Mike our driver as well as Lorraine and Francis were very helpful and we would definitely use them again and highly recommend
The move was extremely effortless and painless. It was great how well the team communicated with me though out the entire process and the movers themselves had a great attitude.