Customer Testimonials
I had a smaller load to move - unsure what services were out there.
Communication was quick, ongoing throughout the process and everyone was helpful and clear about what was going to happen, when and the steps I needed to take.
I received feedback that those who picked up the load were kind, careful and very professional. Same feedback on the drop off - high praise for the care taken and friendly interaction.
A huge relief under stressful circumstances to feel guided through the move.
Thank you.
The coordinator kept in full contact with me for the full duration. they answered all my questions in a timelly manner.
The crew that came to pack and load was verry professional, clean and protected all my furniture.
The truck was well packed, once it arrived at our deistination, all was there and nothing but a wine glass was broken.
I would use this company again on my next move.
Overall, I had a complicated situation. I was in Canada. My wife and my stuff were in USA for the pickup. I had a very tight schedule where I would be in Montreal. The moving coordinator and the mover were incredibly thoughtful and patient. I actually can't believe how easily it went. I haven't gone through all my stuff, but so far, everything looks like it has arrived intact.
Everything was done very carefully and very efficiently. Movers were polite, professional and considerate. Most things were wrapped up so they wouldn't be damaged. The move was done on time. Protective carpets were rolled out to protect the floors. Nothing seemed to be a problem. This is an excellent moving company that I strongly recommend.
Alan White
The QMM Team was excellent.
Having moved both internally and locally, we can state that the QMM team met all our requirements.
They were on time, informative, knowledgeable, careful and very polite across all aspects of our move.
From start to finish they are without doubt a team to be highly recommended.
Went very smooth
We recently moved from Kamloops to Saskatoon and used QMM for a full pack and load. Having also used their services last year for a work move, we once again had a wonderful experience.
Communication with the staff was great, and the team was efficient, punctual, and very pleasant to work with. All of our items were packed exceptionally well.
I would highly recommend their services to anyone looking for reliable movers.
Using zoom to conduct the inspection for a quote and accommodating my dates.
Jamie & crew are the best. Thoughtful, careful & on time. Would hire them again in a minute!
We had an excellent experience with QMM. We felt very comfortable knowing that our possessions were being moved across the border by such a professional team.
Greg was an absolute class act. He’s amazing at his job. Amazing communication, made us feel extremely comfortable and confident with our move.
We were feeling uneasy with the communication leading up to our move, Greg completely got us feeling good about this move again.
Everyone knew their job. Also very polite and kind.
Our experience with QMM went about as smooth as anyone could ask for. Pick up and delivery went very well. The staff were efficient and thorough. We would recommend QMM to others.
The move was well organized and the communication with both QMM and the driver was excellent.
Jason and team were very efficient, punctual and hard working.
I got in touch with QMM 10days before my move and was impressed with the ease with which Tara worked out the whole move. Moving from one country to another is quite an ordeal but the QMM team worked so well and handled everything professionally.
Jake moved our stuff from Austin to Vancouver and he is great.
Entire team did a great job, high level of trust that our move would be on time and as expected.
An excellent move! I would not hesitate using QMM again if the need arose! Thank you!
We've used Quality Move Management for three local moves, and every experience has been excellent. Roland was attentive, detail-oriented, and consistently provided accurate estimates. The entire team was professional and made each move smooth and stress-free. Highly recommend!
The service was great! All personnel we interacted with were super professional, helpful and kind
We have just recently completed our second move with QMM and have nothing but wonderful things to say. From the moment we initiate contact to the final post-move check-in from our move manager, the service is top notch. Everyone is extremely knowledgeable and experienced, professional and friendly, and dedicated to a successful move. Would recommend to anyone making a move, and if/when we move again, they will be the ones we go with.
We have moved back and forth, west to east, and back again numerous times. My wife and I think this is the first time there have been no issues with pickup, delivery or damage. Thank you QMM.
We were pleased with the good communication from QMM and even though there were some scheduling issues due to driver availability, QMM managed to hit our pickup window. We appreciated the availability of full replacement value insurance on our goods. The driving team and loaders/unloaders were great. Overall, we had a very good experience and would happily use QMM in the future.
I have endorsed them on FB in comments about the best cross border movers. It was much more convenient to meet them in Kelowna to declare my move goods to Customs than meeting them at the border which other companies required.
They were easy to work with. Not so sure about competitive pricing. I was not present for the load, but feedback I received was that the guys were professional and efficient. During the unload, they were friendly and efficient. I would use again. Francis and Lorraine were awesome!
I can only say good things about QMM and how they managed our move to Victoria.
Sheldon and his crew were exceptional and treated our goods and properties with the same care as any homeowner would as well as providing exceptional advice on the overall process to make the move as easy as possible.
Highly recommend Sheldon and QMM
First name removed and Tricia
Your company stepped in at the last minute when my previous arrangements fell through. Everyone was unbelievably helpful and kind. I had great moving crews at both ends of the journey and I didn’t lose a single item to damage. I would highly recommend you to anyone looking for a moving company.
I felt the international move was quite great. Even if there was a company who could have been cheaper (not that I quoted competitors), their expertise in international moves really felt comfortably to me. Communication went very well, and there were no issues on shipping or receiving. The quote did fit my actual weight, so I felt I got what I paid for.
My operatiosn manager even helped me international documents for importing my vehicles, even though this wasnt a service I procured with them.
The move overall went smoothly, but some mistakes were made in the coordination (missing TV box, some fragile furniture should have been dismounted at our place), which led to major (TV was broken and rendered unusable) and minor damage (furniture dent, some box content damaged), but QMM took responsibility about it, and is compensating us reasonably for the loss.
A large move is always a risk, and we knew there'd be bad news unfortunately, most of which could have been avoided with a little more care and coordination, but overall we're happy with the outcome, which is the expected from a large mover like QMM.
Very friendly and professional service.
Very organized and personable..they actually lessened the stress with their "No problem" attitudes and constant communication from start to finish.