Customer Testimonials
Service was great the move was well guided great moving team nice couteous and efficient!
Thank you!
From my initial phone call, to the follow up after the delivery of my belongings - it has been a wonderful experience.
Francis with QMM was the first person I contacted. I was in a bit of sticker shock when he gave me the first quote, but he was very pleasant to talk to, knowledgeable, and transparent about pricing. He was also very understanding when I decided it just wouldn't be worth it to send so few items and pay that amount. There was no sales pitch or pressure that followed, which I really appreciated.
This was an emotional transaction for me, as I had just lost my mom, and there were items very special to me that I did not want to give/donate. I was certain that there must be a cheaper way to move these items from Alberta to North Carolina.
I contacted nearly a dozen different moving companies to get quotes and information about cross-border moves. There were lower quotes and other shipping options that might have saved some money, but none that I was comfortable with. The more companies I called, the more I learned about what was involved. A lot can go wrong with a transborder move, which could end up costing a LOT more, in the long run. Many companies were not upfront about several charges I would have ultimately been "surprised" with upon receiving my belongings. I went with my "gut - intuition" and called Francis back and scheduled the move, now with double the amount of items to be shipped.
Lorraine took over at that point and was amazing with communication from start to finish. She made what I would consider to be a very complicated process - extremely smooth and easy. The movers showed up on time for pickup, and delivery was within the window specified. Upon receiving my items, I noticed many of the furniture items had been more securely protected for the long journey.
I am beyond impressed and cannot recommend this company enough. There were no surprises throughout any part of the process...other than how incredibly smooth it all went!! Thank you all so much - I am beyond grateful to have my mom and dad's belongings with me now, in my own home.
QMM team were more than I could have asked for. From first contact through to the last box unpacked, they were responsive, professional and took great care of us and our stuff. It can be really hard to know who to trust with movers, but you can trust QMM. I couldn’t recommend them more.
QMM is the bomb for your moving needs. I was very happy with the move they did for me from Burbank, CA. to Boise Idaho.
Thank You,
First name removed M
QMM did Very Good Job, without any loss, I got my all stuff delivered very conveniently in just a week from East cost to West cost across the border! Thanks Heather & Lorraine for your well coordination and support to delivered by stuff safe and securely!
The staff knew the what they're doing for the process and quote was accurate with regards to weight and cost. Things went as stress free on the overall as possible.
Thanks QMM, and Roland and Lubna to, also a special congrats to Murphy and his family for a new born baby.
I will diffinently go with you guys again if I ever move.
Thanks for being Very Good QMM
Best
First name removed:)
Excellent communication from start to finish
At every step, from getting a quote or evaluation, to the pickup, to the delivery... everyone was kind, understanding, polite, and worked quickly and efficiently.
The next time I move, QMM will absolutely be who I call.
Very happy with the service.
The crew who picked up my belongings in Hastings Ontario were absolutely FANTASTIC
as we're the crew who delivered my belongings to SPRUCE GROVE .
Have used othe companies to move in the past but these guys are 100 % better friendlier
did not complain about taking boxes into the basement even offered to relocate anything if I had them put it in the wrong place.Super polite and made sure mats were on the carpet and flooring before they walked on it. One guy even took his shoes off every time he came into the house.
What more can you ask for. HIGHLY RECOMMEND
Aiden and Lubna were terrific facilitators for my housing journey from the Chicago area to Calgary. They answered all questions promptly, were very professional and always helpful. The QMM support team was great too. They made a stressful time very manageable and pleasant. Thank you!
The three key people with whom I interacted were all very helpful, professional and friendly. The process of generating the estimate was thorough and accurate. The program QMM uses generated a comprehensive list of the contents of our house which I could then double check to make sure I had not missed anything. This gave me confidence in the accuracy of the estimate and was a major factor in choosing them. We ended up taking some things in our car and left a couple of things behind so had the happy experience of the final bill being less than the estimate.
All of the communication with QMM staff was quick and clear. When one person was off or I emailed outside of their office hours, someone else answered.
The actual moving of our belongings went extremely smoothly. The only stress I experienced was having nothing to do while the crew expertly moved everything. They were all courteous and even a bit fun. The driver was clearly experienced and on top of everything. It’s hard to imagine that the move could have gone any better.
Thanks!
My possessions traveled a long way and only one item was damaged. Packaging was incredible and when they arrived, someone met me at Customs for clearing. I will definitely used QMM in future.
Professional staff. Couldn't have done our move without them. Highly recommend for a large or small move. Transition was seamless.
Great service and scheduling. The movers were on time, took excellent care of furniture, boxes, and the interior of the house while carrying items up stairs and through hallways, etc. They were friendly and worked fast and efficiently. I would highly recommend QMM!
The team were very organised in all aspects - quoting, packing, timing and efficiency. They did a great job with no damage to the house or the equipment. Very happy!
A great team and a great job as always
We loved how responsive and informative they were. The on site movers and driver were phenomenal and very thorough. Mike our driver as well as Lorraine and Francis were very helpful and we would definitely use them again and highly recommend
Everyone we deal with in the back office was super friendly and approachable. Tara, Manna were great help and answered all oir questions.
The driver Sam was amazing. He did a great job and the additional staff that joined him were helpful as well. This is a great company that deals professionally
Knowledgeable, friendly, helpful
The crew were very professional, polite and very organized. Sure took the pressure off us. Tara coordinated well on the front end. I would highly recommend this company.
This was an outstanding experience from start to finish. The estimate process was made easy with a video walkthrough. The Coordinator was readily available any time I contacted her. The Driver reached out right away and was also readily available. On the day of the move, the Load Team was a well oiled machine and a wonder to watch. This was a cross border move and it was clearly communicated via the Coordinator and the Driver the steps we needed to take to clear the contents through customs. We could not be happier and will recommend them to anyone we know that is moving. Well done Team.
The regular updates and information from the team at QMM from start to finish is amazing, constant updates, constantly checking in and confirming updates.
As far as we could tell, there were 3 options for those moving across the border to Canada (besides diy). QMM price point and service fell squarely in the middle so it was an easy choice. We especially appreciated the moving day calls and the clear process explained by sales and our moving manager Amanda. Most importantly, the experience, and rapport with the border and related paperwork was a huge help.
I was very please with the quality of help and the professional work.
This is the second time I used QMM for my relocation requirements. Both moves were fairly complex and involved storage requirements, multiple delivery locations and staggered delivery dates. Everything was handled perfectly, with the utmost professionalism and care.
We found the process of moving internationally to be extremely confusing, so we were so grateful to the QMM team for always being available to support and answer our questions. On our moving days, the team was extremely professional and helpful, and made what seemed like an enormous task to us quick and easy. Thank you to the entire team!
Careful and cheerful team. I had peace of mind knowing my items were in good hands. All delivered safely too. Thank you, QMM!
Very helpful. Good with my belongings. Could have been faster with the delivery date but I didn’t loose any items.
The 2 men who came to my apartment to load up were very professional and personable.
Everything was loaded quickly, without issue.
The truck arrived at the final destination in PEI and the off loading was done equally well.
Both pick up and delivery crews were excellent. Incredibly professional and cautious with my things and house. They were on time and worked efficiently.