Customer Testimonials
Everyone knew their job. Also very polite and kind.
Our experience with QMM went about as smooth as anyone could ask for. Pick up and delivery went very well. The staff were efficient and thorough. We would recommend QMM to others.
The move was well organized and the communication with both QMM and the driver was excellent.
Jason and team were very efficient, punctual and hard working.
I got in touch with QMM 10days before my move and was impressed with the ease with which Tara worked out the whole move. Moving from one country to another is quite an ordeal but the QMM team worked so well and handled everything professionally.
Jake moved our stuff from Austin to Vancouver and he is great.
Entire team did a great job, high level of trust that our move would be on time and as expected.
An excellent move! I would not hesitate using QMM again if the need arose! Thank you!
We've used Quality Move Management for three local moves, and every experience has been excellent. Roland was attentive, detail-oriented, and consistently provided accurate estimates. The entire team was professional and made each move smooth and stress-free. Highly recommend!
The service was great! All personnel we interacted with were super professional, helpful and kind
We have just recently completed our second move with QMM and have nothing but wonderful things to say. From the moment we initiate contact to the final post-move check-in from our move manager, the service is top notch. Everyone is extremely knowledgeable and experienced, professional and friendly, and dedicated to a successful move. Would recommend to anyone making a move, and if/when we move again, they will be the ones we go with.
We have moved back and forth, west to east, and back again numerous times. My wife and I think this is the first time there have been no issues with pickup, delivery or damage. Thank you QMM.
We were pleased with the good communication from QMM and even though there were some scheduling issues due to driver availability, QMM managed to hit our pickup window. We appreciated the availability of full replacement value insurance on our goods. The driving team and loaders/unloaders were great. Overall, we had a very good experience and would happily use QMM in the future.
I have endorsed them on FB in comments about the best cross border movers. It was much more convenient to meet them in Kelowna to declare my move goods to Customs than meeting them at the border which other companies required.
They were easy to work with. Not so sure about competitive pricing. I was not present for the load, but feedback I received was that the guys were professional and efficient. During the unload, they were friendly and efficient. I would use again. Francis and Lorraine were awesome!
I can only say good things about QMM and how they managed our move to Victoria.
Sheldon and his crew were exceptional and treated our goods and properties with the same care as any homeowner would as well as providing exceptional advice on the overall process to make the move as easy as possible.
Highly recommend Sheldon and QMM
First name removed and Tricia
Your company stepped in at the last minute when my previous arrangements fell through. Everyone was unbelievably helpful and kind. I had great moving crews at both ends of the journey and I didn’t lose a single item to damage. I would highly recommend you to anyone looking for a moving company.
I felt the international move was quite great. Even if there was a company who could have been cheaper (not that I quoted competitors), their expertise in international moves really felt comfortably to me. Communication went very well, and there were no issues on shipping or receiving. The quote did fit my actual weight, so I felt I got what I paid for.
My operatiosn manager even helped me international documents for importing my vehicles, even though this wasnt a service I procured with them.
The move overall went smoothly, but some mistakes were made in the coordination (missing TV box, some fragile furniture should have been dismounted at our place), which led to major (TV was broken and rendered unusable) and minor damage (furniture dent, some box content damaged), but QMM took responsibility about it, and is compensating us reasonably for the loss.
A large move is always a risk, and we knew there'd be bad news unfortunately, most of which could have been avoided with a little more care and coordination, but overall we're happy with the outcome, which is the expected from a large mover like QMM.
Very friendly and professional service.
Qmm made my entire moving experience stress-free. The movers were courteous, professional and efficient. I highly recommend this company. There were no hidden fees like other companies.
Our move team was excellent. Like a well oiled machine. Attentive to our needs and very careful with the handling of our precious possessions.
We requested the same team for the unloading and QMM was able to schedule most of the team for us. They also moved my son’s house and he was very pleased with the performance. In all we highly recommend QMM.
We had one of the best moves in recent times from Burnaby, British Columbia to El Segundo, California. We chose QMM due to our past good experience with Allied Van Lines on our move from US to Canada. QMM had a wonderful team starting from customer / account manager Aidan Macinnis to Move Manager Debbie Pirozzo. All paperwork and process were pretty smooth and they didn't charge a penny more than the initial estimate. Also the driver team of Nathan Wiebe and his wife Steph were a great team who were very friendly, and took good care of the stuff that was moved. By far, this was the quickest move that i had experienced within 6 days from BC to CA even after crossing international border clearance. Overall, from start to end, QMM team was very responsive, communicative and committed and i am glad i chose the right partner for this big move of mine. Thanks QMM for the good experience. I would not hesitate to reach them again in future or refer to a friend of mine.
Every step of the way was professional and well done. I will have another move in Cincinnati Ohio to move the same load from a storage unit to a condo. Is there a company in the US that you would recommend in the Cincinnati area?
All the staff were wonderful. All my questions were answered. The movers, at both ends, were exceptional in quality and care for my belongings.
Everyone was very attentive and responsive. Both set of movers were on time.
Good crew.
QMM did a fantastic job moving us from Calgary to Innisfail. We couldn't be more pleased.
made it from Boston to Toronto with no issues, nothing lost or broken, fast two person load and unload, at a competitive price
Timely, professional, with a team of nice people. Everything went smoothly with no issues at all.
A seamless move for me.
The reason for my “excellent” review of Allied:
1) Our physical movers Steve and Angela From Maidment were superb from start to finish. Knowledgeable, efficient, friendly and very pleasant to work with. They are a star team.
2) Tara Schneider from Consumer Sales was my initial contact and reviewed the move, pricing etc was knowledgeable and had excellent follow through as she walked me through the move process.
Weakness
3) The main weakness was QMM”s lack of knowledge for moving returning snowbirds to Canada from the US. The forms I filled out were not applicable to a move of possessions from the US to Canada as a Canadian citizen. This is a significant gap considering the number of Canadians selling US homes and bringing back household possessions to Canada. This knowledge gap should be closed ASAP. In my mind this is an easy fix.
3) My third contact was Gayle Coyoca my move coordinator. She had excellent follow through and consistent follow up. My point 3 above was the main issue I had with dealing with her. My sense was she was newer to her position and followed through with my questions with other team members in her department. This means the whole team needs to understand point 3 and correct this knowledge gap.
Thank you
Greg was an absolute class act. He’s amazing at his job. Amazing communication, made us feel extremely comfortable and confident with our move.
We were feeling uneasy with the communication leading up to our move, Greg completely got us feeling good about this move again.