Customer Testimonials

Very convenient and fast.

Except the 10mins Check out rule can be difficult for some people.

Quick service that was on time. Our driver Dave Ale was very helpful, loaded my trunk and even jump started my car!!! Thanks for your help!

Fast … car ready .. on line.. driver help

it's location is easy for me to get to vs other parking shuttle companies.

I liked how easy it was to get to the airport and not have to worry about my car

Transportation was quick and efficient & the drivers were very nice.

Friendly customer service agents and drivers

Updated, clean vans. QR code process to scan in/out. Car wash.

I like that it was so easy to reserve a spot online. Then when I arrived at the lot, I was able to park and get picked up by the shuttle in a matter of minutes. Finally, the shuttle to the airport was so quick.

customer service, car wash,

Convenient; easy to book and set when planning - affordable and always just plain great service.

quick pick up valet and undercover parking

Big thanks to my driver who accommodated my carsickness! She drove 1039 from MSP to my car on the afternoon of 10/23. Our parking spot was on the top of the ramp and she took the corners very gently. Please reward her for her amazing service. If I were the manager I would do everything in my power to keep her on staff.

Convenient and reasonably priced

Carrol was an absolute delight. She was the bus driver both coming and going. Helpful and personable.

Registration was easy and everything went well. Couple of suggestions:

1. It's not easy to find an open space when the lot is nearly full. If there were some way to facilitate that, it would help.

2. It wasn't clear to me how to get in (answer is scanning the QR code on my reservation). Perhaps I missed the instructions to do that - you may want to make it more obvious.

Just some thoughts!

Thanks.

The shuttle was right there. No long waiting. All the employees were super nice Had problems at gate and lady was very helpful

I'm very pleased with the quick pick up and drop off. I also left my luggage on the van and driver promptly returned it to the kiosk and I was able to pick it up the same night. Thanks, Park N Fly.

Sabrina Lord

So easy and quick to use. Always have a happy and attentive, safe driver.

Convenient for the location

There are plenty of buses to keep wait times under 5 minutes and parking prices are reasonable.

Excellent service ,from pickup at your car to the terminal drop off. Pickup at airport always with in the 15 minute window, and again dropped off at your car. Ticket window people always courteous and helpful any time of the day.

I liked EVERYTHING about the service that Park & Fly offers, as soon as we arrived to the end moment of picking up our vehicle. I will speak very highly of Park & Fly to all our Family and Friends.

Large parking spots for my truck. Close to the terminal.

Super easy to use, all staff has been extremely polite and helpful.

The drop off and pick up we’re very streamlined and my car was ready when I got there, very efficient

Easy and quick!

Location to airport I use

Both drop off and pick up shuttles were prompt and personal.

The location was close and easy to find, parking was quick and pick up at my vehicle was so convenient, and pick up at the airport was close and easy with a 5 minute trip back to my car.