- Phone: 1.800.325.4863
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Customer Testimonials
Very professional : )
All
It is so easy.
Drive in.
Get your ticket.
Get in the bus.
Return.
Show your ticket to the bus driver.
In five minutes, get out of the bus and into you car.
See ya' next trip.
Excellent work by my driver Tanya!!!
I loved how close Park N Fly was to the airport, the valet service and they dropped us off 1st at Alaskan Airlines since we had two dogs in large crates. Very nice and helpful loading and unloading from the shuttle.
Location, ease of finding space, prompt shuttle pickup, courteous drivers
Close to airport, shuttle waiting when we arrived back to CLE. Car was safe upon return.
Friendly people fair prices great service and great location.
Like valet service. Door to door with the car ready on return.
Would like to see the ability to make an online reservation using a company rate (CIGNA). I was told that I could only get the Cigna rate w/o a reservation. I would have to take my changes just showing up and coming into the office. This would require additional time and no guarantee that I have a spot.
So I didn't get CIGNA rate, which may come back to haunt me if the company asks WHY I didn't get discounted rate.
Do these companies know that you can't get discounted rates via phone or online reservation?
Friendly staff, prompt delivery & pick-up to the airport.
friendly and helpful driver
The location is good. The reward program is good. Staff seem friendly.
Very convenient. Shuttle was there to load us as soon as we parked out vehicle!
Once I figured it out it all worked out. Coming in at 3:30 am and leaving at 11:00 pm in a snow storm not knowing where to go was a bit of a challenge on my part.
Very convenient and the price was good
Easy and friendly
Fast pickup at both the lot and the airport. Drivers were friendly and courteous. The driver who brought me back from the airport was so nice to the other drivers at the airport - just unheard of these days! Will use next time I fly.
Timely, courteous drivers, helpful. Easy to find your car!
Friendly, fast service
Your service is just outstanding. I can’t say more.
Fast pickup at lot and at airport. Had a little difficulty checking out with app. Had to back out of ezpay and go to attendant who was friendly and helpful.
- Ease of booking and using confirmation QR code to enter parking.
- Efficient, frequent and friendly shuttle service.
24 hour
Friendly employees
Easy entrance and exit. Shuttle right there for us.
Friendly staff at the Entrance and Exit gates. Helpful and professional shuttle Drivers.
Quick pick up, courteous drivers, location.
prompt on going and returning. very informative driver
The entire process from booking to exit was extremely easy and simple. The app provided easy-to-follow instructions for parking and pick-up. From the time we left the airport with our 3 kids and a significant amount of luggage, we were in our vehicle and headed home in less than 20 minutes. We will definitely use this service again!

Fast and always on time.