based on 1753 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wings were cooked perfectly this time. Very crispy and very saucy.
The food was ok but it was not the best. The wings were a little soft and soggy, the chips were hard and a little burnt, and the server was very nice, But the service was slow.
Great food and Excellent service here .
The service is always quick! The only thing I have to complain about is the salad bowls... It's impossible to cut the salad in the bowl without the bowl tipping over!
Seems like kitchen staff may have been short handed last night. My chicken wrap was not good at all. I have had many previous positive experiences however
Food was great and came out quick
Excellent service, great food and portion size!
This was my 4th or 5th trip to this location since they have opened. Never really had any problems. This time one of my chicken tenders was so skinny and long, and overcooked. It was almost too hard to eat. Also my husbands entree of chicken tenders and fries were ok. Only this was the honey mustard cup melted and it was all out of the cup and all in the container over all the food.
Slow service. Waited forever to be recognized. And not busy at time we entered and it was just slow.
Always a great experience at this location! Everyone is friendly, professional, attentive, order are correct and hot, service is great!!
Great customer service.
The food is almost always very good
I enjoy coming in here every weekend everyday is as nice as they can be and friendly
It is always a pleasure to go there. And the food is always good.
I have never had any problems with East Coast Wings and Grill before but The 10 piece Cajun wings that I ordered this afternoon (10/5/24) were burnt
I love the unique Apple flavored wings and chips and ranch is always a winner.
I ordered the 25 bone in wing special and paid for all flats and didn't get all flats. I asked for floppy chips and didn't get floppy chips and our plain boneless chicken was dried up and hard. This was in a to go order. It would be nice to get what I paid for and actually be able to eat it .
The person that answered the phone was very pleasant and the food was not only ready when I arrived but, it was good and hot!
Wings were very over cook.
Excellent service and great food
My last visit was 10/2. The servers were generally polite and came by and would tell us our food was up soon, this went on for 40 minutes. Meanwhile, there was a fan blowing on us that was COLD. When I told the server I was cold, she simply stated she was pouring sweat. My chicken arrived cold. (health code violation cold) The only food (onion rings) that I got hot was cold before I cold eat them. because of the frigid air flow. Then, after 20 minutes of waiting for a manager, we went to the bar to get our bill. The bar tender was very nice, got the manager to come over and she was nice to my husband, but I was so cold from the fan I had gone outside to warm up. It was a miserable night out and I am not sure when or if I will return
We always enjoy coming here. Sydney did a great job taking care of us!
Ashley!!
Consistently great wings! We love the Grand Cayman, Black & Blue and Medium Lemon Pepper wings. Best Ranch and Lava Ranch in Charlotte. Amazing Mozzerella sticks and a perfect salad. We keep coming back.
Great food!!! We love the wings
Cassie is the best!
People are great and food is always top notch.
Food was great, and so was the service. Always our go to for some awesome food
The food is always great and we always have the best service sitting at the bar!
food is always fresh and good, friendly staff with good service.