based on 1736 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, clean, fresh food... although it was quite a wait for not many customers in the restaurant
Good
Great food and service
The food is really good.. Service is great.. Love the Half price Apps hate they took the cheese sticks off though..
Friendly
Your wings are not flavored or cooked consistently. It's very frustrating. I order the same sauce, cajun ranch, and heat, medium, every time. It varies from a liquid based sauce to almost a dry rub and everything in between. Sauce Quantity also wildly varies from them almost being nearly naked to drenched. Asking for more sauce is an upcharge, so you need to take whatever you're given. Wings and tender cooking is also a crap shoot. Anywhere from perfect to overcooked dry to rubbery. Talked to manager about it twice. I was told by both male managers that sauce appearance, quantity, and cooking depend on food preparation. Nothing they can do. Really? Dine in is better as you have an excellent wait staff that often tries to assist. Take out is dismal. I used to order wings for my family take out every Friday after work (6 pm). We stopped due to massive inconsistency in wings. Again managers are friendly but dont seem to care. We now get Friday family wings from another place as they are more consistent. Disappointed as you potentially have great wings. It's all sauces and wings/tenders as I used to eat here a couple times a month with friends. Used to.
About 50% of the staff is not very friendly EVERY TIME we eat here. It is the strangest thing. Usually hostess is friendly but the waitstaff are not most of the time... Just very blase, like they could take it or leave it. Food is usually pretty good. The managers are usually not the most friendly either.
Good is good margaritas are the best and servers are always very nice and pleasant never rush you always a pleasant time
The food is typically very good. I find East Coast wings to be much better than the other wing restaurants.
Hire people who actually are there to take care of the customer. I see alot of young people who care more about the cell phone. Check your cameras!
It's convenient, fast and good. There are a lot of choices, but we do miss the chili.
Please don't over the wings
Consistency from one visit to the next
The parevious two times I had eaten there I was dissatisfied but this time I was satisfied. Therefore I would be leery to recommend but I would state I saw and improvement
This is our “go to” wing place!!! We love Suzanne and she is always on top of her game!! Everybody is very friendly. The wings are the best and if great quality.
Everything
Service. Get order correct. Don’t serve wings that are very hard.
The food wasn’t as good as it has been in the past.
A big variety to choose from
Josh is great
Delicious food!
Menu
Service food an atmosphere
Friendly & family environment
Wait time is to long. Could improve on getting food out quicker.
We are always pleased with the quality of our service and food here. The staff is like family and friends.
The serve was very good the food was very good
Always get to go orders
The food is always good and the service is always fast and friendly.
Consistent great service and good food!