based on 1736 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is always so good.
East Coast Wings ordering site was awesome and easy. A little expensive. Curbside pick up was quick and easy.
The food was great, on time and service was great.
The food is always delicious and the portions are always generous.
This restaurant included a hand-written thank you note for supporting them in the lockdown. THAT is customer service.
Always a great experience!
Always on Time. Hot and READY
Delicious food and excellent service!!!
Everything is generally good. Better consistency in food prep/quality is my only suggestion. Staff is excellent.
Almost all the seasoning falls off the wings.
Put more seasoning on please
Food & staff are so friendly
Great
We ordered take out due to the mandated government restrictions. Our order was correct, timely and we enjoyed our meal. Thanks for serving us and remaining open during this time.
I miss the atmosphere. Soon.
Know it tough right now and the effort to get it right and curbside pick up is great. We really are ECW fans and visit regularly but at times the in restaurant service is not so great. But, the takeout and curbside service has been spectacular and always with a smile on their face.
My husband went in to pick up our order and no one was there to help him. He rung the bell twice but no one came. He had to come out to the car and have me call just to get someone to come help him.
Claimed wouldn't bring my order to the car in their parking lot because they were "too busy".
When I arrived there were only 2 other customers there, and plenty of staff standing around doing very little (as I saw it).
Then our potato chips order had some piece of melted plastic in it.
Excellent service, very timely, and food quality is great!
They are always so friendly and the food is always delicious!
Curbside delivery is great! Love the chicken and salads at East Coast Wings so we are very glad to be able to pick up some of our favorite food even though the nation is under an revised business plan due to the Covid-19 pandemic. We want to do our part to keep businesses going as they are vital to our community! Many thanks to your staff for doing a great job!
We really enjoy our local East Coast Wings. All the different flavors are really good. The service is the best. Very friendly staff. Highly recommend our East Coast Wings. My favorite place to eat in our local area.
good
Everything ! Tried the curbside service yesterday and it was great. Thank you guys for making the best of a bad situation. Miss coming in there and having a nice cold Bud Light while I'm waiting on my order but think we are a short time from being back to where I can do that. Just keep on keeping on !
Nice staff! Bre is our favorite! Very friendly and great service.
Order was filled as requested and on time. Good job during difficult times
Good Wings.
Great Service and food
Quick and good service @ pickup orders
Thank you so much for all your hard work during these difficult time and making our dinner amazing! We appreciate you all so much!
I came into the restaurant to pick up my order and was just looking toward the kitchen when I saw a kitchen staff member putting chips into takeout boxes (one of which was mine) with a bare hand. I would think that your practice would be not handling of food with bare hands before the COVID-19 crisis, but especially with all the recommendations made to allow restaurants to remain open, I expected all servers and employees to have gloves on during work. I am so disappointed. I didn't speak up during my visit, but certainly didn't eat the chips I ordered. Please just let me know you addressed proper hygiene and food handling safety with your staff. I hope that they have completed proper Serve Safe classes prior to this crisis, if not, the bare handed food handlers certainly need to do so and I am sure they are available through the Surry County Health Department.