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based on 372 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Felipe was professional and very thorough. He took the time to explain everything and to answer any and all questions that the buyers had.
Your inspector Jamie is the best. Very detailed and takes the time to explain.
Always great to work with Barry!
Dan was great and very thorough, detailed and appreciated his patience when asking questions.
As a realtor, I know when my client chooses to use Highland Home Inspections that they will get a competent inspector.
Happy New Year!
Staff is always very responsive and their Inspectpr are so professional and knowledge. Especially JD Pyles.
Barry is always great, very thorough and takes the time to answer questions and educate buyers.
Excellent communication, thorough inspection.
Knowledgeable inspectors and easy to read reports
I am always pleased with thr prompt response from staff and professional manner of this companies inspectors
Felipe was very knowledgeable about each of the systems in the home. He took time to answer all of my client's questions thoroughly, and went above and beyond when inspecting the home. I'd recommend Felipe to anyone that needs a home inspector, and look forward to working with him again!
You have enough service techs to answer the call for quick turnaround. Thourough and professional.
Always a thorough inspection for my clients.
The communication is phenomenal!
Excellent customer service. Professional staff. Thorough inspection reports.
JD is the best inspector! We appreciate his professionalism and diligence with every client. Highland Home Inspections is always on the top of our list to call for inspections!
Have consistently been thorough and explain everything very well to the purchasers
Barry was fantastic. He was professional, timely, and thorough. He got us our report back day. Overall a great experience.
we always use you all unless the buyer wants to use someone else
Felipe did an amazing job doing a detailed inspection with the buyer. And his communication with the client was amazing. I was very impressed.
The inspector did an outstanding job! He was very thorough and knowledgeable. I would highly recommend him and the company.
Great with clients!
Barry is always thorough and efficient, and gives great reasonable advice without being alarmist.
JD is great!
J.D. Is the best inspector I've used in 20 years.
JD is always wonderful to work with. Always professional and top notch!!
Professional and open to questions from agent and buyer
The office is very responsive. The inspectors are thorough and communicate well with the buyers. I personally enjoy working with the inspectors. The reports are comprehensive and still easy to read.
Every inspector that I encounter from Highland Inspections is friendly, educated, detailed and communicative. It is a pleasure to use a company that I can always rely on. Thanks Highland
JD is great, answers all questions and will go the extra mile.
On two recent occasions I have had the good fortune to have Dan Floyd inspect a buyer's home. I was impressed by his knowledge and his thorough examination of each home. As an agent, I also appreciated how he presented to the buyer any issue he found. There are a few ways of describing a problem; Dan does so in a way that doesn't panic the buyer -- that allows the buyer to fully understand the issue, ask relevant questions and later have the ability to review the inspector's report and objectively assess which items need to be addressed by the seller.