Customer Testimonials
The agent responded promptly and gave me multiple options to choose from.
Made it easy.
Straightforward and quick. The website for searching flights is easy to navigate. The staff are professional and helpful.
Service and hiw fast it worked
Everything was smooth and understandable.
Only one thing was not clear that one checked baggage must be paid by a traveling person by himself and the price is $54, or the price range could be given.
That’s why I give 9, otherwise I was going to give 10.
Thank you 🙏
The call was fast, and I got the flights I needed.
easy to book
Quick, efficient
enjoyed the travel setup and updates.
Very responsive and helpful
Having a knowledgeable resource about all aspects of travel
Excellent agent service from Grace R. for the international travel. My entire staff travels frequently throughout the year and all of us request her to book our travel. She constantly goes above and beyond making the travel booking a smooth and seamless process for us.
Personable service with great follow up. Pricing and value are important but knowing you’re in good hands is invaluable.
Just a great service
Emily has been so helpful. I have never used a travel agency before and she walks me through everything.
Since I did not work directly with the FTS team on my most recent transaction, don't think I am the best source to issue opinions or feedback. What I did experience vicariously was fast effective service. Thank you for that!
Everything from implementation on has gone very smoothly. Any time we have had an issue, Fox has been extremely responsive and helpful. We rarely have issues to begin with and generally they are a Concur related issue, nothing to do with Fox. We have regular meetings to ensure we are all aligned, and they keep me informed on how our program is performing. We also recently completed a hotel RFP with them and were very pleased with that outcome as well. Absolutely would recommend to anyone looking for a new TMC.
The agent I talked to was lovely and so helpful!
It's simple. My employer uses Fox World Travel, I call in and give my name and group number, tell them what time I want and it's done.
It swift and smooth no stress
Personal focus and good follow up by associates
Great service, great people!!
The representative was very helpful and understanding of my hotel reservation request. We were able to work through an appropriate hotel location for the attendees of a conference.
Very helpful and easy to work with.
I worked with Gwen she was easy to talk to and is a great listener. It's great you have reps like Gwen and not AI to handle issues.
Great job always very professional
I needed assistance with adding on flights after a work trip and the service I received was direct, efficient and very quick. It was so nice to have the options presented to me and I was asked to make my choices based on the information provided. The representative had also familiarized himself with my company's travel policies and was able to recommend the flights that fit the parameters for additional travel. I was very satisfied with the service as well as the personable nature of the representative, Jay.
The price is good.
The agent tries hard to satisfy the travel request from me.
Your service was very helpful, thanks!
Katie made the process so simple