Customer Testimonials
Easy to get agent help.
efficient and helpful
Always helpful, always can solve my issue. Professional and polite.
Very friendly and helpful
It was fast and understandable. Very clear instructions.
Louise provides outstanding customer service. When I call, I typically request her due to her expertise.
Professional, knowledgeable and friendly service. Thanks.
Easy to use, great reminders, faster than making phone calls to book.
Thank you for the help in getting me a flight!
Quick and efficient
Always the best fares and hotel rates
Personnel were very helpful and friendly. Minor issue with a misspelled name was quickly resolved.
Courteous service
Helpful
easy to speak with staff, attentive, timely and friendly
Nice rooms and no hassle
The representative that I worked with was so friendly and she make choosing a flight easy. She responded quickly and took time to answer my questions.
Knowledge about resorts
Emily found nice places for us to stay and check out, made it easy to pick out our favorite place. She was very helpful with everything we had to do.
The simplicity of being able to book a flight, hotel, and rental car in the same conversation with one person and not having to personally deal with multiple companies for a trip.
Friendl
Good promp service. Fox voted best agency Shepard expresd
Always there when I need them. I have been using FWT for all my business travel.
Fast effective service
Josie is amazing, she needs a raise and a promotion.
Prompt and courteous response.
Also easy to navigate online
My agent Angela Gravedoni was super helpful in finding the most economical travel routes for a complicated multi-city, international trip.
Efficient and pleasant customer representative
Talking to a nice human I can understand

Good communication action, great availability, and the timely help if I need it.