Customer Testimonials
Fast and friendly.
Everything
easy and convenient
Woman I spoke with - I believe Charlotte - was very competent, thoughtful, and had a nice sense of humor.
Well, I enjoy working with Amber. She has been accommodating to my requests. Helping with multiple trips. Keeping me updated.
Great service all around. A+++ rating from me.
The relief of knowing I didn't have to search, compare, and navigate various websites and flight details made the trip that much more enjoyable. The stress of planning was taken off my plate.
Folks answered the phone promptly and we able to resolve my issue quickly.
The travel agent gave me 3 different options, made sure that I was happy with them and gave me the option to find a different flight that worked better (though I didn't need to do that as the three options provided were a variety of times), and they added on my TSA pre-check when I asked them to do so. All in all, excellent service. Thanks!
Easy to reach, found a great option
Great customer care
The information is very clear and useful.
The ease of the service.
You made travel arrangements for me through UWO. I never interacted with you, but the reservations are what I wanted. So thank you!
Professional services delivered via personal communications....!
Professionalism!!
Attentive sales representative, Jay
Fox World Travel has always been a very important part of my job at The University of Chicago and the customer service is the best world wide!!!
That you take care of all the travel arrangements, offer suggestions, and know that if I have any travel issues that you are there to help me through them.
I always have an excellent and pleasant experience
Convenient however not all flight options are posted in the travel app.
Great! very helpful
Makes traveling easy. Tammi sends us the deals and breaks it down for each place. We pick, pay and go. I don't have to worry about anything. It truly is the best vacation because I can just relax while I'm there.
My first attempt 'failed' or more appropriately, did not produce an options for me. However, I chatted with a Concur agent and he told me that I needed to narrow down the times I was requesting, making sure that they were not outside of business hours, i.e. 8 pm rental car return. When I made that small change, it worked perfectly well!
thank you!
Easy to navigate
The ease of use.
The service was fast, accurate and smooth Thanks
Very helpful and polite
They made it easy to receive my planned trip information. Info along the route was easy passed and notified immediately to me.

Site very easy to use