Customer Testimonials
Seamless registratio. Easy to manage. For some reason my colleague Nat and I never got the original invite from BOX event planning or whoever sends out the invite. Once I got it, it was easy. Concur is not mobile device friendly but more web access only. It was doable but the interface of concur site is not optimized for mobile
Prompt, and very professional. Was able to make my change happen.
Very Responsive. Up to the minute updates
The App is terrific, as the summary emails and reminders. I had great difficulty with the Concur website, and would have given a 10 save this problematic non-intuitive site to book my flight.
Please improve, and thank you for having a terrific experience otherwise.
The willingness to work with me and help solve my problems
The ease of booking travel and the way the receipts have everything on one page.
He was kind , helpful and accommodating!
Very helpful and prompt.
Helpful and informative
Quick and friendly service.
Easy to use
Very simple and easy to use.
Friendly and helpful staff who provide prompt service.
Very responsive, all requests were honored.
Always helps and is always quick and easy
no time on hold, spoke to a human and was very easy0
Ease of use
Thank you,
Quick and friendly service
Quick responses
The platform was very easy to use and scheduling done quickly
Attention to detail, and catering to our wants and needs.
It's very easy to use and for the purposes I use it for, I'm very satisfied with the service.
There was an issue with a work trip I had booked. I did not realize this had occurred until the day before. I called in a panic. The person who answered, I believe her name was Lisa, was wonderful. She graciously answered my questions and helped rectify the situation. She was able to book my flights, conform my car and hotel. The customer service was amazing. I was grateful she answered the phone!
We came to Kim with our problem. We had booked for Jamaica on our own through Apple Vacations, 3 weeks out when the storm hit we needed to change location for same dates, she kicked it in gear and sorted out all of our, (12 of us), problems with returned monies and location, and dates. She had it all wrapped-up in a day or two. KUDOS!!
Employee understands my travel requirements
Excellent client service, efficient, resourceful, and explores as available options. The employees are friendly and super helpful and provide excellence in delivering great customer service.
It works well with our company