Customer Testimonials
PJ is the best. Very thorough and knowledgeable!
Very prompt!
We have a friendly technician, Scott, with whom I've established some rapport (he has a really good memory in regards to our prior conversations, etc.). Effective service, and when we do see any activity, I know I can call and get someone out somewhat promptly. I switched our termite bond to Arrow because we had pest control already and it was cheaper than NW Exterminating. I've made it a point to ask for replacement glue boards each time, and Scott asks if I need more when he's here.
I have young children and have asked about the safety in regards solution that gets applied inside the house, to which he assured me it is safe for kids and pets. I've noticed that, once it dries, it leaves a visble residue (along cabinets/sink, exterior door thresholds, etc.) which I'm not super thrilled about. But maybe that's just to be expected.
Lastly, I often see other companies servicing my neighbors and a lot of them use a cobweb duster around the perimeter. In the autumn, I notice a ton of spider webs cropping up overnight that I use a broom to remove. I don't think I've seen Scott do this, so it makes me wonder sometimes if I'm not getting the same level of service as other folks with different companies, but might be overthinking it.
Always on time. Thorough and courteous.
prompt response.
Travis is so friendly and professional. I really appreciate that he keeps track of my service and reaches out to me for scheduling. Services are effective and quick.
Friendly and professional
Isaiah is the best technician!
We enjoy the high level of communication and customer service. Also very professional with good advise on our homes application of products. Thank you
Punctual and friendly
People are usually on time and I like the ease of making an appointment. People are friendly, professional, and thorough.
Professional and polite
We have been a customer of Arrow Exterminators in Ellijay for 9 years and we are very pleased with your continued service (quarterly, carpenter, & termite).
Hi Arrow team,
I am very happy with my services and it is mostly due to my representative Tammy!
She is fantastic and deserves a 10/10 score from her services to me and my home.
Thank you,
First name removed Case
Professional and thorough.
Efficient - respond quickly to questions asked - and we First name removed't have pest problems
Friendly
Responsive
Brad is great at communicating and always on time.
Beth is very good at addressing any and all issues.
She is prompt, courteous and consistent
Trevor is very thorough in his pest control and had discovered new paths of ants getting into the house. He follow-up to ensure that extermination was successful
they were very friendly did a great job
Ryan was very thorough and paid attention to every detail. He was able to answer my questions and accommodated my requests. I like the fact that the service will come back at our request free of charge if needed.
Friendly service and answered all my questions. He came when convenient for me and my husband.
Technician
Great!!!
Bryan who services our home is a five stars
I would highly recommend him to anyone
Product works, friendly reps, easy to contact
Prompt and efficient service by Michael
Great tech, professional and trustworthy
they call ahead to let you know when they are coming out