TruGreen
7501 Airport Freeway
Richland Hills
TX 76118
United States

Customer Testimonials

Report a concern   March 10, 2020 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

This review deals specifically with my recent irrigation appointment experience. I had a concern and it was dealt with promptly and professionally by Carrie Shewbart, the manager/supervisor for that group. (She proactively contacted me to address my issue even though she was home sick w/ pneumonia - which was above and beyond expectations). Then, she followed up within a few days with an acceptable resolution to address my concern.

Report a concern   March 6, 2020 — Rated 10 out of 10 by R.A. Your TruGreen Branch
What do you like about our services?

My application by Corey is great. She is knowledgeable and professional. Always listens and explains everything.
She makes the difference.
Also thanks to Cary for a price adjustment. She accepted my proposal due to the size of my yard.

Report a concern   March 6, 2020 — Rated 10 out of 10 by Becky Southard Your TruGreen Branch
What do you like about our services?

Carrie was amazing and took care of my issue!! She was wonderful!!!

Report a concern   March 5, 2020 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

I really appreciated the immediate feedback when I had questions about my service.

Report a concern   March 5, 2020 — Rated 10 out of 10 by David Phillips Your TruGreen Branch
What do you like about our services?

Your tech, Sara Clark, has done a great job on my trees.
A few months ago she explained what exactly the application would do for my trees.
Sara is professional, courteous and communicates well.

Keep her.

Report a concern   March 5, 2020 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

We like not having to be here when you are doing the scheduled work.

Report a concern   March 5, 2020 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

Responsive to requests and lawn looks good!

Report a concern   March 5, 2020 — Rated 9 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

The professionalism of you tech. They listen to me when I ask questions and are able to answer my questions

Report a concern   March 5, 2020 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Personal care. Very knowledgeable took time to answer all my questions. Did a Wonderful job.

Report a concern   March 4, 2020 — Rated 10 out of 10 by Jeff Poucket Your TruGreen Branch
What do you like about our services?

I love TruGreen. All service personnel I have encountered have been professional & courteous.

Report a concern   March 4, 2020 — Rated 9 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

TruGreen, after forcing some services upon me, finally agreed to customize our plan to 4 major treatments per year (plus Grub control, which we also needed.)

I'm a former science teacher and so aware of the problems of overusing chemicals that run off and cause algae bloom and other problems associated with the natural environment.

Green, and less, is best!

Report a concern   March 4, 2020 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

The service is great

Report a concern   March 4, 2020 — Rated 10 out of 10 by Doug Wood Your TruGreen Branch
What do you like about our services?

I don’t have to worry about when and how much product to use.

Report a concern   March 4, 2020 — Rated 10 out of 10 by Harvey Johnson Your TruGreen Branch
What do you like about our services?

Timely service, professional, friendly. My lawn is great looking

Report a concern   March 4, 2020 — Rated 10 out of 10 by Caren Sorrells Your TruGreen Branch
What do you like about our services?

Sara Clark did a great job treating my trees and shrubs. She explained the rosette disease my roses have to me and what to expect. She is very knowledgeable and I look forward to having her continue my tree and shrub service.

Report a concern   March 4, 2020 — Rated 9 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

Flexible time and schedule.
No contract

Report a concern   March 4, 2020 — Rated 10 out of 10 by H.P. Your TruGreen Branch
What do you like about our services?

Always on time!

In progress treatment report!

Continuous feedback.

Excellent value and service.

Report a concern   March 4, 2020 — Rated 10 out of 10 by Rob Martin Your TruGreen Branch
What do you like about our services?

Our lawn looks fabulous all spring and summer and if we ever have a complaint or issue, it is resolved immediately.

Report a concern   March 3, 2020 — Rated 9 out of 10 by D.C.C. Your TruGreen Branch
What do you like about our services?

Your technician arrives on-schedule and professionally completes his assigned task. The TruGreen process results in a healthy lawn and keeps the weeds away.

Report a concern   March 3, 2020 — Rated 10 out of 10 by F.C. Your TruGreen Branch
What do you like about our services?

Michelle, giving an email, or call prior to an application being done.

Report a concern   March 3, 2020 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Timely & works

Report a concern   March 3, 2020 — Rated 10 out of 10 by R.O. Your TruGreen Branch
What do you like about our services?

Very professional and service is exceptional.

Report a concern   March 3, 2020 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Things I like about TruGreen services:
1. Notifications
2. Ability to change the service date
3. Information provided by technicians on service report
4. Information provided by technicians in person - very informative, willing to listen to my concerns
5. Technicians are always friendly and open for conversations.

Report a concern   March 3, 2020 — Rated 9 out of 10 by Johnl. Hannum Your TruGreen Branch
What do you like about our services?

I have no weeds and the grass grows. If not I call and someone comes back.

Report a concern   March 3, 2020 — Rated 10 out of 10 by Roger L. Woodruff Your TruGreen Branch
What do you like about our services?

Sara C. was very helpful and explained my lawn service / treatment in detail, answering any questions and ensured that I was satisfied. She was professional and courteous. She is an excellent technician and example for TruGreen.

Report a concern   March 3, 2020 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

Convenient

Report a concern   March 1, 2020 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

excellent reliable service.

Report a concern   February 28, 2020 — Rated 10 out of 10 by N.R. Your TruGreen Branch
What do you like about our services?

I can see a huge difference in my lawn, the service people are very friendly and I get on time texts for there services

Report a concern   February 28, 2020 — Rated 10 out of 10 by I.T. Your TruGreen Branch
What do you like about our services?

They come when they say they’ll be there. And, the lawn looks great.

Report a concern   February 27, 2020 — Rated 10 out of 10 by W.W. Your TruGreen Branch
What do you like about our services?

Good service


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