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Customer Testimonials
Carrie called to address my concerns, made sure everything was well taken care of, and then followed up afterward to be sure I was happy. I was!
Our TG Tree Shrub Tech Dwight Lamb was just here and provided a helpful assessment of the Red Tip fungus we’re experiencing on our backyard Shrubbery. Dwight identified the affected shrubs and recommended a second visit next week to treat the fungus with a fungicide enroute to TG. He didn’t want to make an inappropriate application with incorrect product and wanted to make the correct application as this product was available on his truck.I certainly agreed and thanked Dwight for his sincere attention to our tree shrubbery needs. Dwight is friendly and always professional during his service visits to our residence. Good job Dwight and TG!
We have been very satisfied with the service the past two years! Thank you.
Your Tech (Reginald Barrett) was at my home this morning. He was very friendly and professional. Unlike last month, this Tech did a thorough job of treating my lawn.
Well, I've always liked TruGreen. I like that they give us a time when they are coming and a map so you can actually see where they are in reference to your home.
However, I spoke with Carrie today, who is the absolute best person there at TruGreen, about a few times that guys have come out to apply things to the grass, shrubs, trees, etc., and they have either not done what they were supposed to do, or only do partial applications.
I have cameras in the front and I can see when they come and what they do.
Dion is another person there who goes out of his way to do what he is supposed to do, and is very kind and cordial.
I hope that helps. I always recommend TruGreen to folks, and will continue to do so even though we've had a few snafus!
Many thanks,
Mary Kay Mars
5005 San Gabriel Ave.
Colleyville, TX 76034
Phone number removed
Carrie your CEM has by far gone above and beyond her call of duty. She has always responded to my phone calls and she has always taken the time to make right when wrong has been done. It is unfortunate I cannot say the same for the other managers who are part of her area. She is friendly, professional and very understanding. You need more managers like her on your team.
Carrie understood the issues I had with TruGreen, listened to my proposal, and quickly expedited a satisfactory solution. Give her a raise.
Regards
Name removed
Phone number removed
Keep up the good work
Dependable.
Professional technicians... On time service... Assortment of plans
Great results!
you do a good job and very knowledgeable
Personnel and service
Versatile, complete control for lawns, shrubs and trees and insects. I also like having the ability to have retreatments at no cost if needed.
Carrie called me to inquire about a complaint. looking forward to the results
Service Tech Reginald Barrett did a great job today during our service call. June 5, 2020. Five stars!
I am VERY happy with Sara. I really would like her to be my "person" here on out. She is very friendly and a overall nice person and knows what she is talking about.
Kudos Sara, keep up the GREAT WORK!
People with knowledge and friendly attitude.
Friendly & helpful service
I like the fact I have the same person Is taking care of my yard each time And she is very knowledgeable and professional.
Knowledgeable service people
Very professional and polite
Excellence service. Friendly well trained employees.
The staff are very knowledgable and competent. They put up a LOT from our furry friends. However, that being said, we need to work out a plan where they only come on weekends OR we have a day's notice and can work out keeping dogs inside. My back yard is not always able to be done as my dogs (sweetest dogs in the world in reality) can be anxiety producing for those who come in the back yard without us being home. I don't like paying for both yards when only the front gets done.
That being said the gal that comes out is amazing
Convenience
Always calls to set up a time to come - good service- follows up on service done
Keeps lawn looking great and weeds controlled. The technician that applied treatment other day was very thorough and did a great job.
you follow up; on the service, very professional and helpful
Carrie was helpful and and understood my situation and now it seems under control
i have been a True Green Chem-lawn Customer for over 30 years at home and office