TruGreen
7980 Kentucky Drive
Florence
KY 41042
United States

Customer Testimonials

Report a concern   May 11, 2017 — Rated 10 out of 10 by N.S. Your TruGreen Branch
What do you like about our services?

TECHNICIANS ARE ALWAYS FRIENDLY AND INFORMATIVE. NOW YARDS ON EACH SIDE OF US ARE ALSO BEING SERVICED BY TRUGREEN. NOW PROPERTY LINE SHOULD NOT BE AN ISSUE. IF WE HAVE AN PROBLEM, A CALL TO THE OFFICE AND SOMEONE ALWAYS FOLLOWS UP AND RESOLVES IT. WE HAVE BEEN CUSTOMERS BEFORE MOVING TO THIS AREA.

Report a concern   May 11, 2017 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

I am very pleased with the persistent customer service that I received from Lisa in wanting to make things right with my lawn treatments. She was very attentive to my concerns with weed control and has scheduled a maintenance follow up for next week.

Thank you,
Name removed

Report a concern   May 10, 2017 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

Dependable and communication is very good!

Report a concern   May 10, 2017 — Rated 9 out of 10 by V.S. Your TruGreen Branch
What do you like about our services?

Most of the time, my yard looks great. I wasn't home when the tech came, but he left me a paper & he saID MY YARD HAS 2 DIFFERENT KIND of grasses. Well I go through this every year. Shouldn't he know that it is Nut Sedge through my front yard & back yard. I have3 been with you for at least 20 yrs and I know that you will fix this, but why should I have to call you on it? Please come & spray for it before it takes over my whole yard. Please respond!

Report a concern   May 10, 2017 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

The service rep that call was very good and knowledgeable

Report a concern   May 10, 2017 — Rated 10 out of 10 by R.D.H. Your TruGreen Branch
What do you like about our services?

The lawn look great!

Report a concern   May 10, 2017 — Rated 9 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Having the service provided on a regular basis without having the schedule it.

Report a concern   May 10, 2017 — Rated 10 out of 10 by L.D. Your TruGreen Branch
What do you like about our services?

Young man did great!

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

After speaking with Lisa Berns, Jason Brown, the specialist, stopped by for a chat concerning my lawn. In particular, what to do about the brown spots! He was very helpful. I would appreciate it if he could continue to be the specialist that treats my lawn. The thought of explaining my concerns etc. all over again is not appealing! Sister Name removed

Report a concern   May 7, 2017 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

Everything looks great.

Report a concern   May 6, 2017 — Rated 10 out of 10 by N.C. Your TruGreen Branch
What do you like about our services?

Convenient, dependable. Lawn looks good.

Report a concern   May 5, 2017 — Rated 10 out of 10 by A.G. Your TruGreen Branch
What do you like about our services?

Lisa Berns did a fantastic job getting my account squared and resolving my service issues. I was shopping for a new provider but am going to discontinue my search. I really appreciate the company's ability to rebound from the glitch I experienced. Thanks for all the help and followup.-Name removed

Report a concern   May 4, 2017 — Rated 10 out of 10 by W.C. Your TruGreen Branch
What do you like about our services?

Lawn is looking good!
Randy Julian is very knowledgeable and helpful!

Report a concern   May 4, 2017 — Rated 9 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

When I setup with Trugreen for 2017 it was for two treatments for 2017. I paid $72.95 on
03/17/2017 and had to be treated again on 04/25/2017 for weeds. I was billed for this second treatment and it would be $72.95 due May 10. The total for two treatments
for 2017 would be $145.90 . I don't believe this second treatment within a month should be considered as the later treatment in the years. Please let know about the second payment for 04/25/2017 Name removed

Report a concern   May 4, 2017 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Your bug man was very helpful and informative. He took time to answer all my questions

Report a concern   May 4, 2017 — Rated 10 out of 10 by H.P. Your TruGreen Branch
What do you like about our services?

Christine our sales rep was excellent in work with us to get the plan right for our home. Our service rep Troy was outstanding in applying the spray and helping us understand some of the problems with our yard.

We were very pleased with our first experience with TruGreen. Thank you.

Report a concern   May 3, 2017 — Rated 10 out of 10 by E.H. Your TruGreen Branch
What do you like about our services?

Great service.

Report a concern   May 2, 2017 — Rated 10 out of 10 by T.F. Your TruGreen Branch
What do you like about our services?

great compliments from the neighbors about grass

Report a concern   May 2, 2017 — Rated 10 out of 10 by G.W.T. Your TruGreen Branch
What do you like about our services?

You are always proficient in your timing of the applications and always leave a report re what was done and what problems are present.

Report a concern   May 2, 2017 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

Friendly. Repeat service if needed. Dependable. Yard looks nice

Report a concern   May 2, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

So far you haven't worried me to death about taking additional services. If you start that, I'll get some other service to take care of my lawn next year. It happened once before, several years ago, and I dropped you.

Report a concern   May 2, 2017 — Rated 10 out of 10 by O.H. Your TruGreen Branch
What do you like about our services?

My lawn looks great ! I have a new lawn technician this year and he is good, very good ! Tru Green has a good tech. Thank You, TruGreen your product is doing it's job again as always. Thanks Again

Report a concern   May 2, 2017 — Rated 10 out of 10 by S.R.P. Your TruGreen Branch
What do you like about our services?

NA

Report a concern   May 2, 2017 — Rated 10 out of 10 by G.G. Your TruGreen Branch
What do you like about our services?

Randy does a excellent job performing my treatments

Report a concern   May 2, 2017 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

If it doesn't seem right the first time, your company makes another trip!

Report a concern   May 2, 2017 — Rated 10 out of 10 by D.A. Your TruGreen Branch
What do you like about our services?

Since me last feedback, my TruGreen representative responded in quick order correct the issue being experienced with my lawn and the invasive problem that developed. My TurGreen representative (Bill), came out to my residence twice and identified the concern and treated the lawn appropriately to get it under control. Due to the invasive nature of the specific identified weed, another follow up inspection may be warranted and Bill advised he would check back to determine.

The consistent and professional follow up by TruGreen was greatly appreciated in order to resolve the issue.

Name removed

Report a concern   May 1, 2017 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

professional employees and great lawn results

Report a concern   April 30, 2017 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

prompt return to correct problems that remained after the first visit.

Report a concern   April 28, 2017 — Rated 10 out of 10 by X.S. Your TruGreen Branch
What do you like about our services?

Good service

Report a concern   April 28, 2017 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I have received my first mosquito application earlier this week. Prior to the application, I was being bitten when I stepped outside. Since the application, I haven't been bitten once! It is nice to be able to live life outside without being eaten alive!


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