Customer Testimonials
Thank you Lisa for getting a service call set up in advance since i have some lingering weeds.
I LIKE THE COMMUNICATION AND THE OUTCOME OF MY GREEN LAWN
Yard looking great
Very friendly service, always willing to come back out if they missed anything. Would totally recommend, great service
It has helped make the yard look better
Good customer service. Lisa Berns took care of my issues with weeds and the lawn is already looking better. Thank you!
friendly, answers question I have, the guys do a great job.
I like the Scott products that you use on my lawn.
I like the quick response from customer service.
Lisa Berns was very helpful in turning me around from cancelling. I was disappointed in my service and she heard my concerns and we came to an agreement. She also gave me her business cell number should I have any other issues.
Richard Dalton came out to assess my lawn and hear my concerns as well. He was very professional and I was pleased with the visit and his advice.
very good service and the grass doing great... pleased with the service plan
Lisa does a great job with explaining things and customer service!
Technician spent time to understand our concerns and explained everything he was going to do that day and the follow up he was going to put an order in for.
Having the same specialist come each time...Jasen Brown is mine and he is very good!
The call before service and if you're having problems they will come out and take care of the problem.
I am impressed that someone got back with me.
You guys really are concerned.
support
When calling the office and speaking to Lisa Berns, she was friendly and very helpful. She went the extra mile to ensure that our service rep would make contact when coming to our home on the next visit so my husband will be home. I sincerely appreciate the extra effort and outstanding customer service Lisa offered to me when explaining our issue. Thank you Lisa.
No mosquitos
Informative when service will be preformed, service sheet telling us what was found and treated.
The tru green lawn service has made a dramatic improvement in my lawns health and appearance in 1 year!
Mosquitoes are no longer, however flies were terrible
I like that if there is a problem, I can call and someone will come out and re-treat. However, I haven't had a problem; just knowing i have the guarantee if I need it.
Customer service rep Lisa Berns contacted me while I was doing the survey to help me with my services and issues. She has contacted the salesman for me to set up a meeting and go over my concerns. Lisa was very professional and understanding of my concerns and addressed my issues as well as explaining more about my services and checking that my accounts were set up correctly and completely. She also gave me her contact information and encouraged me to feel free to call with any issues or concerns I have in the future.
TALKED WITH LISA AT CALL CENTER. SHE WAS VERY HELPFUL AND GAVE ME A BETTER UNDERSTANDING OF THE SERVICE ON COMING BACK TO TAKE CARE OF PROBLEM AREAS OR AREAS NOT RESPONDING TO LATEST SERVICE.
I have the greenest lawn on the block!
Lawn is looking great and i cant wait for the weather to cool back down so it greens up even more.
It works!
The follow-up treatments when there is difficult weeds
The results.
good communication with client