Customer Testimonials
I have had a great experience with Lisa and want to recognize her for going above and beyond to get my lawn concerns taken care of ! She truly has went out of her way to help ! She is truly an asset to your team ! Thanks Lisa for everything !!
Customer service was very helpful and courteous.
The last technician here was very cordial and explained what he found.
Lisa? Called in a timely Manor to respond to my remarks on a survey. Polite and concerned about my remarks. She was going to schedule additional applications of their products at no additional charge, weed control, ants, and mites in the bushes. (I hope her name was Lisa. I wrote her name on a handy piece of paper but later cleaned the table off. Oops)
That everyone has my best interest in making my lawn beautiful, especially since talking with Lisa. Thank you lisa
I love being able to take lawn treatment off my to-do list. Always a perpetual problem to remember to treat at the right intervals and in the right mixes and amounts to get the lawn beautiful and green. Tru-Green does all that...no reminders, no places that I missed, no lost afternoons...all at a price that is comparable to doing it myself.
Calling us to say what day you will be here.
The way you are notified prior to the service and given day to expect service
Justin Ewadinger 49088 did a super job treating our lawn . I would highly recommend trugreen lawn service to our friends. & family.
Very friendly
Competent workers who show up on the day they're supposed to show up. These guys (the ones I've met) are polite, have personalities, can carry on a conversation and, above all, know their product well. If you have a problem with having a service performed on a certain date, TruGreen is very accommodating with alternate dates.
Although there is no 'hard sell' for some of their services, they are persistent, but not to the point of being told to stop calling.
Overall, I've found the Company relatively easy to deal with.
Personal face to face services
We haven't had a mosquito yet!! Love the mosquito service.
that you have follow up visits to solve any issues
Customer service is very helpfull seemed to know what she was talking about very nice to talk to
Lisa was very helpful and nice!
I like having the same person (Jason Brown) come each time to treat my lawn.
Talked to Lisa
I love that I don't have to call and get scheduled and I receive a prenotification call advising me my service is scheduled the next day!
I've not had any problems with allergys this season
reliable-good results
Lisa did a fine job listening to my concerns and working to a solution of my concerns.
Thanks
Tom Last name removed
I love that it is on a consistent schedule and i do not have to call in about the service.
Cody Hunley was very helpful identifying the grassy weed in my lawn. He did a good job making sure he hit everything.
You show up on days scheduled and most of all you have pretty much taken care of our mosquito problem.
Very informative and my grass looks beautiful
That if you have an issue, they are right on top of getting back with you to resolve it, plus give you a discount or free next treatment.
They care about their customers and do a professional job in showing that.
I worked with Lisa at Tru Green and had such a professional yet very caring experience to solve my issues.
She made me feel like I was the one and only customer, that's how special she was in caring and solving my problems.
It was truly a pleasure working with her!!
Sincerely,
First name removed A. Last name removed
Phone number removed
Quick response to solve the problem!!
Customer service contacted me about particular issues
Tru-Green has improved the look of my lawn 100%. The specialist who treats my lawn is friendly and efficient. If I am home when he arrives and have any questions he always takes the time to talk to me and explain anything I might be able to do between service calls.