Customer Testimonials
You have been trying help me with the lawn problem.
on time with treat ment appears to be using right stuff
There was an immediate response to my concerns.
Our service tech is very friendly and courteous and answers all of our questions. Good guy!
I'm pleased with the lawn care I receive.
Tony Russo does a great job of keeping the Thornwilde community looking good!
First, I would like to say that it is difficult for a customer to judge the value of a lawn service on anything other than the results.... color, no weeds, and thickness. We don't know what is in the formulas, we don't know if it is being put on correctly, and we don't have the knowledge to determine if something else should be done to improve the lawn. We can only judge by the results.... At first, I was concerned that our lawn was not being given the type of fertilizer or weed deterrent needed.... I was concerned that our lawn was not as green as in the commercials or even the lawns in our neighborhood. We have always like our technician, Ethan, and believe he is a true asset to Tru Green.... what we didn't like was the results. Today, I had the pleasure ot speaking to Matt (don't know last name), a service manager. His level of intelligence and knowledge of lawn care was impressive. He explained exactly what was causing some of the browning and predicted exactly how our lawn would stand up to other lawns. This kind of explanation is the kind of explanation all your customers should receive. I do realize that this is difficult and time is an issue, but the confidence he instilled in us, makes us a happy Tru Green customer.... and, we will continue to recommend your service to others. A special thank you also to Ethan. This is not an easy lawn to drop fertilizer on because it is very hilly and steep. He has always been punctual, courteous and thorough. What bothered us was not Ethan or any other technician, it was what was being put on the lawn...now that is no longer bothering us with the time spent today with Matt. Nice job from Customer Service to Field Management.
Making the grass green
Service is consistent and the technician always leaves a note stating what was done. This is especially helpful since we have a dog and it's good to know when the lawn has been sprayed. We've seen a real improvement in our lawn's health overall.
Techs are quiet, effieient and leave understandable notes.
My lawn has really improved for the last two summers since I've been getting it treated from TruGreen. Occasionally I'll have a dandelion or two, but overall it looks great!
Thanks!
Always here on time, friendly service people, our lawn looks great! And the prices are comparable to other companies.
friendly service
Follow up after a survey to rectify the problem with the service.
Your lawn maintainers are professional & knowledgeable. They always ask about the lawn when I am here. They always keep me informed on new treatments that are available.
friendly & courteous staff call day ahead call back to yard if needed
The lawn looks great all the time
I like Trugreen but recently they supplied a service that i said no to and now want to charge us $80. I have written to them about it but have received no response.
-Name removed
So nice to have help with the yard, no more remembering when to put what on the lawn so it is beautiful ll year. Thanks to the men who keep the bugs out and the grass fertilized! They are very knowledgeable and keep us informed of treatments and what we need to do to keep the lgrass healthy.
Very professional service and when I have any questions they have the answers.
Consistency, price, quality.
I believe I am getting what I pay for.
Timely, not too expensive and good results. Best looking grass in town.
Good job and great people
They do a great job and always let me know when to expect them.
Grass is very green. Our neighbors tell us we have the best looking lawn in the neighborhood all the time. We work out in the yard, a lot, but the grass always looks great. Keep us the good work!!!
I actually got to speak with the specialists and that is paramount with me.
It's effective and reliable.
My yard is thick and lush since it was aireated and overseeded last fall. I am pleased with the way my shrubs look also. The abundance of rain helped too.
My grass is green