Customer Testimonials

Your communication with the borrower and agent regarding the current status of the loan, and using technology such as the videos to help explain the different steps of the mortgage process to the borrower is outstanding! A little more info at the end of the transaction would make it even better! Thanks so much to Chelcie for all her hard work!

Quick responses to issues even on the weekends while Profesional and polite. Extremely satisfied with the experience!

Chelcie Burns is amazing and works very hard to get everything done to get to closing!!

Working with Chelcie Burns was fantastic! She is thorough, efficient and kind. She kept us up-to-date on the process and explained every detail. I feel that she went above and beyond with us due to circumstances that were both out of her control and mine. I felt that she really cared and that made me feel less anxious! I felt that I had a partner in Chelcie, someone in our corner. Again, we had a wonderful experience with Chelcie. I would recommend her and John Adams to anyone in need of a mortgage.

Efficient and keeps all parties up to date.

Chelcie was absolutely fantastic through the entire process! Could not have done it without her

Chelcies willingness to continue to work
and help clients and never give up hope to get clients approved for their loans.

Excellent, excellent service by Chelcie Burns! As my loan case was very complicated with a divorce, Chelcie was amazing in her professionalism, intelligence and perseverance to get the job done in a very timely manner. This included interacting with my attorney directly and pushing though assignments daily where others were not moving. To this point, I would follow Chelcie for my next loan regardless of the mortgage company she worked for. Chelcie makes John Adams mortgage company great !!

Equally great is Mary Matthews on the sales side. Mary was incredible in working closely with the seller and Chelcie on this difficult case loan and sales. Again, like Chelcie, I will follow Mary to whatever company she is at for future real estate transactions.

Between Mary Matthews with Real Estate One and Chelcie Burns with John Adams, there sincerely isn't a better team anywhere !!

Chelcie was very good at communicating the steps that we were at in the mortgage process. Questions that arose were asked and answered efficiently.

She was very helpful and always kept me updated.

Everything from beginning to end. They helped me with everything I didn't know and made the whole thing easy. Love them...

Chelcie's sense of urgency. Very responsive.

Quick feedback and easy to work with

From a realtor standpoint I certainly appreciated all the updates along the way Chelcie was a great communicator and the emails I received kept me on top of this transaction! Thank you

Your system keeps the customer and the agent informed at all times as to progress/status. Chelsie Burns is also knowledgeable, helpful and personable.

Quick and no surprises.

What I like about your Services is Chelcie Marie Burn, My loan person, one of the best people you have working for you, She was nice and friendly, and help whenever I need it. I wish there were more people out there like her.

I loved the people that worked with me. They were friendly, intelligent, and hard working.

The process of obtaining my loan for my home was made easy for me.

Great job keeping me informed every step of the way!!!

Great service and ease of use and communication

Chelcie Burns is efficient and highly effective!

Working with Chelcie was such a great experience! She always kept in touch with us and answered every question we had quickly and with great enthusiasm!!

I would always want to use Chelcie Burns

Chelcie was fantastic. I felt "in the loop" during all the aspects of the process. She answered phone calls or text late in the evening and even on weekends if I had a question.

Chelcie, was a pleasure to work with. Quick to respond with answers to my questions!

The ease of doing business and Chelcie's helpfulness.

Quick efficient service. Your mortgage rep kept me weekly informed on the progress of the loan and returned phone calls promptly.

In house. Usually no problem when good credit.

Chelcie always called back promptly and the deal seemed to go seamlessly, yet i know she handled many issues throughout. The other side of the deal said they never saw a mshda deal go so quickly, and i know that was due to chelcie!